Note: The job is a remote job and is open to candidates in USA. The Cigna Group is dedicated to improving the health and vitality of the people it serves through Cigna Healthcare and Evernorth Health Services. The Administrative Assistant Senior Representative provides independent, high-level administrative support to two senior leaders by managing complex calendars, coordinating meetings and travel, processing expenses, handling confidential information, and improving administrative workflows.
Responsibilities
- Manage complex, frequently changing calendars across multiple leaders — prioritizing requests, optimizing scheduling, and resolving conflicts using sound judgment; communicate last-minute changes promptly via email, phone, or text
- Coordinate leadership meetings, strategy sessions, offsites, all team meeting, and other business-critical events, including logistics for outside guests
- Arrange domestic and international travel using Cigna's online booking tool; prepare itineraries and process expense reports
- Review, approve, or reject policy-adherent expense reports submitted by team members, ensuring accurate and timely submission
- Handle sensitive and confidential information with professionalism and discretion
- Maintain organizational distribution lists
- Secure help desk support to resolve computer, phone, and printer issues; order equipment and supplies; and manage department space planning with the corporate Real Estate team
- Identify opportunities to improve administrative workflows, and overall operational effectiveness
Skills
- High school diploma or equivalent required
- 7+ years of progressively responsible administrative experience, including support of senior leaders
- Demonstrated success supporting multiple executives or leaders simultaneously
- Expert proficiency in Microsoft Outlook (and calendar functions), Teams, Word, PowerPoint, and Excel
- Exceptional organizational skills, accuracy, and attention to detail
- Proven ability to handle highly confidential information with integrity and discretion
- High energy, flexibility, and a solutions-oriented mindset; proactively anticipates team needs
- Experience supporting a virtual workforce, with technical proficiency across audio/voice equipment and mobile/desktop devices
- If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload
- Experience supporting Director, Senior Director, VP, or equivalent leadership teams
- Experience working in a large, matrixed organization or Fortune 500 company
- Experience coordinating leadership meetings, offsites, and enterprise-wide events
- Healthcare, pharmacy, or health services industry experience
- Associate's or Bachelor's degree
Benefits
- Eligibility to participate in an annual bonus plan
- Medical benefits starting on day one of employment
- Vision benefits starting on day one of employment
- Dental benefits starting on day one of employment
- Well-being and behavioral health programs starting on day one of employment
- 401(k)
- Company-paid life insurance
- Tuition reimbursement
- A minimum of 18 days of paid time off per year
- Paid holidays
- Leaves of absence
Company Overview