Note: The job is a remote job and is open to candidates in USA. Brunswick Sports Management is hiring an Administrative Assistant to support its Head of Basketball and Founder and CEO. The role owns administrative and operational processes for the basketball division, including prospect and client follow-up, Salesforce pipeline management, scheduling, agreements, onboarding, and process documentation.
Responsibilities
- Build pre-call briefs on every prospect and have it ready the morning of each call
- Join prospect and family calls in a supporting role, take notes, and capture every commitment and next step
- Send the recap email and follow up deck to the family the same day as the call
- Own Salesforce for the division: log every touch, keep every prospect at the right stage with a named next step and date, and build the reports leadership uses to track the pipeline
- Manage the Head of Basketball's and Team Lead's calendars, including weekend calls with families and travel for campus visits
- Send client agreements through Docusign, follow up until they're signed, and keep the signed agreements organized
- Book onboarding inside 48 hours of a signing and keep every signed client on a set service cadence
- Run the weekly pipeline review and turn repeat work into written processes the team follows
Skills
- Process driven. You run the same checklist every day and you build structure that other people follow
- Sales Cloud experience required
- Fluent in AI. You use Claude or a similar tool
- Highly organized and fast on follow through
- Confident. You talk to a CEO, a former NBA player, and a top prospect's family the same way
- A clear, polished writer and trustworthy with sensitive family and financial information
- In it for the long term. We are hiring someone we want on the team as the division grows
- East Coast time zone preferred
Company Overview