Note: The job is a remote job and is open to candidates in USA. Raptive is a creator-focused company that helps professional creators and enterprise publishers grow their revenue, audience, and businesses through digital advertising and other solutions. The Ad Performance Analyst will analyze advertising data, troubleshoot ad performance issues, advise creators on best practices, and provide clear and compassionate customer support via email while collaborating with a distributed team.
Responsibilities
- Answering sensitive questions via email in a timely manner
- Working to understand our strategies and processes thoroughly to advise creators about best practices
- Analyzing ad performance using BI tools and Google Analytics data to identify issues
- Troubleshooting ad loading issues on live sites
- Being an active member of a distributed team via tools like Slack, G Suite, Zoom, Zendesk and more
Skills
- Ability to gracefully communicate via email with customers who are confused or frustrated
- Patience, a sense of humor, and some moderate GIF sharing abilities
- Adaptability to adjust in an ever-changing technical environment
- Attention to detail and a love for knocking out lists and projects
- Self-motivation and time management skills
- You were type of person who finished tests first in school and got an A
- Enjoy analyzing data using Excel and data visualization tools to spot trends and anomalies
- A knack for getting things done and self-motivation to tackle repetitive tasks
- A passion for contributing and supporting your team
- A desire to make everything you touch better
- Genuine desire to help others solve problems and succeed
- Data analysis experience OR a recent STEM grad
- Comfort with using WordPress, and reading & writing HTML & CSS
- Proven track record of high productivity
- Experience organizing and managing a large amount of tasks at once
- Excel at working by yourself and working through your list of tasks
Benefits
- This role is eligible for additional incentive compensation that isn’t included in the posted range.
- Working as part of a virtual, distributed team.
Company Overview
Company H1B Sponsorship