Note: The job is a remote job and is open to candidates in USA. Dallas College is hiring an Accounts Receivable Associate to support day-to-day accounts receivable operations in person. The role processes and monitors incoming payments, posts receipts, reconciles cash and account records, and helps collect receivables while providing customer service to students and community members.
Responsibilities
- Process and post student account payments and transactions
- Reconcile cash drawers and accounts receivable records
- Monitor past-due accounts and communicate with students regarding payments
- Research and resolve account discrepancies
- Assist customers in person, over the phone, and via email
- Maintain accurate financial records and documentation
- Reconcile daily balances on cash drawer accounts receivable to ensure that payments are accounted for and properly posted
- Verify accuracy of accounts receivable data, identify, and resolve discrepancies. Maintain accurate electronic spreadsheets for accounts receivable data
- Monitor past due accounts and contact students to inquire about payment status
- Facilitate placing proper restrictions and notes on delinquent accounts
- Receive in person customers, emails, and phone calls, providing general information to customers and referring non-routine inquires to the appropriate staff member
- Reconcile cash drawers and prepare summary sheet for all cash drawer sessions each day
- Post charges and payments for student accounts and miscellaneous transactions
- Scan daily cash reports and payment plans into the database
- Process NSFs and returned checks to student A/R
- Oversee assigned projects as needed
- Completes required Dallas College Professional Development training hours per academic year
- Performs other duties as assigned
Skills
- Detail-oriented and highly accurate when handling financial transactions
- Comfortable working with large amounts of cash and maintaining accountability
- Organized and capable of managing multiple priorities
- Customer-focused with strong interpersonal skills
- A problem solver who can identify issues and resolve them effectively
- An excellent communicator, both verbally and in writing
- Proficient with Microsoft Office applications and common digital tools
- Able to work independently while also contributing to a collaborative team environment
- Meticulous attention to detail and a high level of accuracy
- Ability to calculate, post, and manage accounting figures and financial records
- Demonstrated interpersonal skills and ability to work independently and as part of a team in a customer service-oriented environment
- Effective communication, both oral and written
- Proficiency of Microsoft Office Suite as well as email and internet interfaces
- Highly developed organizational and conflict resolution skills
- Ability to prioritize time, multitask and problem solve issues in a timely manner
- High School diploma
- Two years of experience in an accounts receivable role or an equivalent combination of education and experience
- Two years of cash handling experience
- Bilingual or multilingual preferred
Benefits
- After six months of employment, some positions may be eligible to apply for a hybrid work arrangement based on job responsibilities, operational needs, supervisor approval, and Dallas College policy.
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