Note: The job is a remote job and is open to candidates in USA. Vantaca is hiring an Accountant to support customers throughout onboarding and ongoing use of its community management platform. The role trains clients on accounting functionality, audits financial data, resolves accounting issues, and helps customers complete financial processes in Vantaca.
Responsibilities
- Respond to clients via phone or email within appropriate timeframes based on request type and priority
- Take ownership of escalated client situations and drive them to resolution
- Audit client financials and assist clients on resolving out-of-balance accounts
- Build and maintain strong working relationships with clients
Skills
- Bachelor's degree or equivalent experience in accounting, finance, operations management, business analytics, or a related field
- Phenomenal communication skills and an innovative approach to problem-solving
- Highly organized with strong workload prioritization, especially when balancing onboarding and existing client demands
- Excellent interpersonal skills — professional, positive, and constructive in interactions with customers, clients, and coworkers
- Strong technology background with advanced Excel and data management skills
- Experience with HOA, property management, or similar industry accounting is a plus
Benefits
- Medical, dental, and vision insurance through Blue Cross Blue Shield of North Carolina and Principal, effective day one.
- Health Savings and Flexible Spending Accounts.
- A 401(k) plan with company match (up to 3% after one year, with Vantaca covering all administrative fees).
- At no cost to you: life and short term disability insurance.
- Telemedicine through Teladoc at no cost to you.
- An Employee Assistance Program at no cost to you, providing 24/7 access to counseling, financial planning, legal services, and family support resources.
- Unlimited PTO, with a requirement for employees to take a minimum of one continuous week per year.
- Great parental leave benefits.
- Remote Flexible - come to the office when needed.
- Ongoing industry and professional development trainings available to all employees.
- Active employee-led Culture Committee.
- AI-First Product Culture - Build the intelligent infrastructure that powers AI innovation at scale.
Company Overview