Note: The job is a remote job and is open to candidates in USA. PANBlast is a specialized public relations firm serving B2B software clients nationwide. The Account Supervisor serves as the day-to-day client contact, media strategist, and team lead, developing PR strategies, executing campaigns, securing earned media coverage, overseeing deliverables and reporting, and mentoring team members.
Responsibilities
- Act as a key point of contact for clients, and develop relationships by participating in client calls, leading strategy, offering proactive counsel, advising on media opportunities and participating in story-mining sessions with spokespeople to develop thought leadership angles
- Execute PR campaigns for B2B SaaS and tech clients, securing earned press coverage, drafting spokesperson and corporate communication and executing awards and speaking programs
- Attain goals on specific client metrics and OKRs, like number of pieces of coverage, wish list wins, announcement success, crisis comms response, etc
- Partner with agency leadership on account strategy, delegating and ensuring execution of daily tasks such as pitching, pipeline development, content development, speaking/awards delivery and submission, workflow updates, influencer research, reactive opportunities, etc
- Review deliverables and offer feedback to the team, particularly on pitches, media lists, content and client communication
- Participate in and oversee client reporting, ensuring reporting reflects client work clearly and effectively
- Assist in ensuring the team is delivering a high level of client service by:
- Monitoring program activity and timelines weekly to ensure key initiatives are on track and deliverables are met
- Anticipating and addressing client needs and questions by offering proactive counsel and recommendations
- Ensuring the team is regularly meeting deadlines to “stay a step ahead” of the client
- Proactively flagging any account/team challenges to your Director/VP/SVP
- Contribute to the agency’s organic growth by listening for client signals for upsells such as additional content, original research and PAN Global’s integrated marketing services and flagging to the Director/VP/ SVP
- Meet regularly with your teammates to troubleshoot account challenges, check in on deliverables and provide mentorship/direction
Skills
- Minimum of 5 years of prior work experience in PR and/or media relations
- Prior experience leading media relations and thought leadership strategy
- A proven track record of securing top-tier earned media coverage
- The ability to work both independently and as part of a team
- Experience working efficiently in a fast-paced environment while managing multiple projects simultaneously
- Exceptional writing and editing skills, with a command of grammar and AP style
- A passion for storytelling and asking questions
- Excellent time management skills
- Experience managing/mentoring junior team members
- Experience working at or on behalf of a SaaS or other B2B technology brand
- Examples of press coverage you've secured in B2B national media
- Experience ghostwriting on behalf of executives
- Unique perspectives on how to adapt PR campaigns given the rapidly changing landscape
- Agency experience
Benefits
- Energetic, collaborative environment
- FlexTime PTO policy
- HyFlex work environment & opportunities to work fully remote
- FREE FRIDAYS (generally no internal/external meetings, get your work done early & enjoy your weekend)
- 13 paid holidays + winter holiday shutdown
- $200 wellness reimbursement each calendar year
- 401K matching
- Health insurance (medical/dental/vision)
- Employer-sponsored life, disability, and AD&D insurance
- 12-16 weeks fully paid parental leave
- Free wellness services and support through CuraLinc Employee Assistance Program
- Consistent, ongoing education opportunities and mentorship: structured onboarding programs, comprehensive career curriculums, cohort group learning, dedicated career coaches, lunch & learns, external and internal industry expert speakers
- Regular volunteer, social and DEIB events or agency initiatives
Company Overview