Note: The job is a remote job and is open to candidates in USA. Red Hat is a provider of enterprise open source software solutions, including Linux, cloud, container, and Kubernetes technologies. The Account Solution Architect provides pre-sales technical support, designs tailored solutions for partners and customers, coordinates technical resources, and drives enablement, adoption, and innovation within Red Hat’s partner ecosystem.
Responsibilities
- Primarily provides pre-sales technical support for the development and implementation of complex products/applications/solutions. Uses in-depth product knowledge to provide technical expertise to sales staff and the customer through sales presentations and product demonstrations. Assists the sales staff in assessing potential application of company products to meet customer needs and may prepare detailed product specifications for the development and implementation of customer products/applications/solutions. May create detailed design and implementation specifications for complex products/applications/solutions. May build a mini-application based on customer requirements to demonstrate feasibility of the application, often requiring rapid prototyping and/or product demo for client. May provide consultation to prospective users and/or product capability assessment and validation
- The Solution Architect is responsible for working independently to set and achieve objectives tied to functional targets and goals within Red Hat’s partner ecosystem
- This role applies independent judgment to deliver creative solutions to complex technical challenges and coordinates activities to ensure successful project completion
- The Solution Architect mentors team members, provides guidance on best practices, and drives technical innovation within the partner ecosystem, impacting both functional and regional goals
- Lead the creation and delivery of technical enablement plans for key partners, aligning with Red Hat's strategic goals
- Design and implement tailored technical solutions addressing complex partner and customer challenges
- Coordinate Red Hat technical resources, including product specialists and support teams, to ensure customer adoption and satisfaction
- Mentor junior solution architects, providing guidance and advice to support their professional development
- Conduct workshops, demonstrations, and pilot projects with partners to co-create innovative solutions leveraging Red Hat technologies
Benefits
- Comprehensive medical, dental, and vision coverage, applicable to full-time, permanent associates at Red Hat located in the United States
- Flexible Spending Account for healthcare and dependent care, applicable to full-time, permanent associates at Red Hat located in the United States
- Health Savings Account for the high-deductible medical plan, applicable to full-time, permanent associates at Red Hat located in the United States
- Retirement 401(k) with employer match, applicable to full-time, permanent associates at Red Hat located in the United States
- Paid time off and holidays, applicable to full-time, permanent associates at Red Hat located in the United States
- Paid parental leave plans for all new parents, applicable to full-time, permanent associates at Red Hat located in the United States
- Leave benefits including disability, paid family medical leave, and paid military leave, applicable to full-time, permanent associates at Red Hat located in the United States
- Employee stock purchase plan, applicable to full-time, permanent associates at Red Hat located in the United States
- Family planning reimbursement, applicable to full-time, permanent associates at Red Hat located in the United States
- Tuition reimbursement, applicable to full-time, permanent associates at Red Hat located in the United States
- Transportation expense account, applicable to full-time, permanent associates at Red Hat located in the United States
- Employee assistance program, applicable to full-time, permanent associates at Red Hat located in the United States
- May be eligible for bonus, commission, and/or equity
- Remote work arrangement
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