Note: The job is a remote job and is open to candidates in USA. Curri provides on-demand, last-mile logistics for construction and adjacent industries through a nationwide fleet of cars, trucks, and flatbeds. The Account Manager will drive growth and retention across large accounts by deepening customer relationships, engaging new and churned users, identifying logistics solutions, and collaborating cross-functionally to expand accounts.
Responsibilities
- Develop and execute a customer engagement strategy to grow and retain existing accounts, including expansion of new bookers, strengthening relationships with existing bookers, and reducing churn of existing bookers
- Build and maintain relationships with customers, becoming a trusted partner for their logistics needs
- Be an expert on our product and capabilities, finding additional logistics solutions for our customers
- Heavily rely on data to measure the success of different growth processes, consistently iterating and running towards the fast water with each account
- Collaborate with Sales, Account Executives, Operations, and others to ensure a cohesive, cross-functional approach in landing and expanding each account
- Frequently travel to meet your customers - 20-25%
Skills
- Bachelor's degree or equivalent work experience
- 2+ years of experience in a customer-facing and/or high-growth environment
- Hunter/go-getter attitude with experience in a quota-carrying role
- Excellent communication and interpersonal skills
- Strong problem-solving and negotiation abilities
- Ability to thrive in a fast-paced and dynamic environment
- Proven track record of achieving targets and driving customer growth
- Familiarity with logistics or delivery services is a plus
Benefits
- Offers commission
- Health insurance
- Dental insurance
- Vision insurance
- 401K
- An equity compensation grant
- The opportunity to work for a dynamic and successful start-up on a diverse team where you can make a huge impact by doing meaningful work
- Significant and meaningful responsibilities from Day 1, with the ability to shape our GTM strategy
- Curri cares about family and personal development and does not expect employees to be always engaged with work
Company Overview