Note: The job is a remote job and is open to candidates in USA. Saildrone is a maritime defense company and a global leader in autonomous unmanned surface vehicles. The Account Manager, US Navy will own and grow relationships with U.S. Navy fleet customers, drive continued adoption and account growth, and translate customer needs into actionable input for internal teams.
Responsibilities
- Serve as a primary customer-facing representative and maintain trusted relationships with fleet leadership, operational staffs, and end users
- Drive continued adoption and account growth by identifying opportunities for follow-on procurements, additional vehicles, longer-duration deployments, expanded geographic coverage, and new mission applications for Saildrone USVs
- Develop and maintain account plans identifying key customers, mission priorities, funding opportunities, and pathways for business growth
- Track account health, customer priorities, fleet feedback, growth opportunities, and potential risks, providing regular updates to Saildrone leadership and Business Development teams
- Translate customer feedback and emerging requirements into clear, actionable input for Saildrone’s Program, Product, Engineering, and Business Development teams, ensuring the voice of the customer informs both near-term execution and future capability development
- Support and lead fleet-facing engagements, demonstrations, exercises, meetings, and operational reviews, representing Saildrone as a knowledgeable, responsive, and mission-focused partner
Skills
- 10+ years of experience working directly with US Navy fleet units, in an operational, business development, program support, or account management capacity
- Deep familiarity with Navy fleet operations, operational chains of command, task organization, and the operational tempo of deployed units
- Demonstrated ability to develop customer relationships that lead to increased adoption, follow-on business, or expanded programs, particularly within the Department of War
- Strong business development instincts, including the ability to identify customer needs, recognize growth opportunities, develop account strategies, and move opportunities from operational interest toward funded contracts
- Ability to understand technical and operational feedback and translate it effectively between fleet operators, business teams, program managers, and engineers
- Comfortable working independently in a fast-paced, evolving startup environment with regular travel to fleet locations
- Ability to travel up to 25% of the time to client sites, deployment hubs, and industry events
- Work is primarily performed on a computer and requires the ability to operate a keyboard and other peripheral devices
- Familiarity with unmanned or autonomous maritime systems is preferred; otherwise, demonstrated ability to quickly develop a strong technical understanding of complex defense technologies
- Active US Government security clearance (Secret or higher) desired, or the ability to obtain one
Benefits
- Generous Time Off: Competitive Paid Time Off (PTO) accrual plus a robust annual holiday schedule and paid sick leave ensure you can rest, reset, and sustain performance over time.
- Comprehensive Health Coverage: Premium, multi-tier Medical, Dental, and Vision plans with significant company contributions for employees and dependents—providing security and peace of mind.
- Shared Ownership in the Mission: Equity grants are a core part of our compensation, allowing you to participate in the long-term value you help create through meaningful, operational work.
- Retirement Savings: Access to a 401(k) retirement plan with flexible pre-tax and Roth payroll contribution options supports long-term financial planning.
- Investment in Your Growth: We support your continuous learning through an annual professional development reimbursement program, empowering you to sharpen your skills and stay ahead of the curve in a rapidly evolving field.
- Relocation Support: For eligible roles, we offer relocation assistance to help bring the world’s best talent to our mission-critical locations.
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