Note: The job is a remote job and is open to candidates in USA. Apryse is an industry-leading provider of document software development technology, and they are seeking a Strategic Account Manager to cultivate and expand relationships with their largest enterprise customers across North America. In this senior role, you will act as a trusted advisor, aligning solutions to business goals and driving long-term value through deep executive relationships and innovative solutions.
Responsibilities
- Own and grow a portfolio of Apryse’s largest enterprise customers, ensuring long-term satisfaction and success
- Develop and execute comprehensive account plans that identify opportunities for expansion, cross-sell, and upsell
- Build and maintain strong executive relationships across multiple lines of business and technical stakeholders
- Partner with customer success, solutions engineering, and product teams to ensure customers achieve measurable business outcomes with Apryse
- Lead strategic business reviews with key accounts, positioning Apryse as a long-term digital transformation partner
- Anticipate customer needs and proactively identify opportunities to deliver additional value
- Effectively manage renewal cycles, negotiating terms and ensuring seamless continuity of service
- Stay current on competitor offerings and market trends to position Apryse as the clear leader
- Consistently exceed account growth and retention targets
Skills
- 7+ years of experience managing strategic or enterprise accounts in B2B SaaS, with a proven track record of expanding account revenue
- Demonstrated success in building multi-level executive relationships and navigating complex organizations
- Strong account planning, business review, and consultative selling skills
- Exceptional communication, negotiation, and executive presentation abilities
- Experience managing multi-million-dollar account portfolios with year-over-year growth
- Skilled in leveraging Salesforce CRM to manage accounts, forecasts, and activity
- Collaborative and resourceful, able to lead cross-functional teams toward shared outcomes
- Bachelor's degree required; advanced degree or technical background a plus
Benefits
- A comprehensive extended benefits package including health, dental and vision for you and your family, with company paid offerings.
- A great team environment and resources, supporting you to do the best work of your life and providing unlimited career growth potential.
- Highly autonomous and entrepreneurial environment.
- Annual recurring WFH allowance for you to purchase items you need for your home office.
- Ongoing support for learning development so you can master your craft.
- Work with the hardware you're most comfortable with (Windows or Mac).
- Diverse and inclusive workplace where we all learn from each other.
Company Overview