Note: The job is a remote job and is open to candidates in USA. Cyncly is a global technology powerhouse transforming the way customizable products and spaces are managed and sold. They are seeking an Account Manager to manage client relationships, facilitate strategic meetings, and ensure the success of online campaigns.
Responsibilities
- Manage a high-volume book of clients while establishing and maintaining strong relationships throughout the client’s partnership with the company
- Manage new client kick-off meetings which includes understanding client goals, aligning on strategy, determining metrics for measuring success, and building a collaborative relationship with clients
- Organize and facilitate quarterly client business reviews to review the client's performance and provide strategic recommendations for areas of opportunity
- Proactively find trends across client accounts to identify opportunities, address problems, and avoid recurring issues
- Achieve customer retention, upsell, and cross-sell quotas
- Make outbound phone calls and conduct webinars with current clients while maintaining an up-to-date CRM for tracking
- Work cross-functional to ensure the success of your client's online campaigns and overall performance
Skills
- 2+ years in account management or client-facing role required
- 1+ years of experience in SEM (Search Engine Marketing) / PPC (Pay Per Click) advertising strategies and experience in measuring the success of such campaigns required
- A “go-getter” – results-oriented and puts in extra effort to exceed expectations
- An outgoing, friendly, and enthusiastic individual who can positively develop client relationships whilst also managing client expectations
- You have excellent communication and personal organization skills, self-motivation, and can work under pressure
- Ability to work effectively independently and collaboratively
- Goal-driven, self-motivated, team player with a passion for learning
- 1+ years of experience in digital marketing sales is a plus
Company Overview