Note: The job is a remote job and is open to candidates in USA. Fluent, Inc. is a commerce media solutions provider looking for an Account Manager to enhance their account management team. The role involves leveraging performance marketing expertise to manage client relationships, develop strategies for revenue growth, and ensure client satisfaction.
Responsibilities
- Rapidly gain a thorough understanding of Fluent’s inventory offerings, reporting analysis, competitive advantages, resources, and processes and articulate them persuasively to new and existing clients
- Manage large book of business, and maintain strong relationships with new and existing advertisers, to successfully meet and exceed client performance expectations and ensure long-term success
- Monitor client budgets, with a focus on increasing marketing budgets or spends / Prepare and present formal business reviews to top clients
- Serve as lead for all communication with client, including onboarding, performance feedback, creative changes, pacing reports, performance reports, client meetings, campaign recommendations, comprehensive strategy to enable revenue growth, etc
- In partnership with Account Director, identify, create, and implement solutions grounded on achieving measurable business results for our clients. Serve as external product consultant educating clients and agencies on ad solutions and best practices, and ultimately grow business partnerships
- Understand client’s key performance indicators, and clearly communicate these metrics internally for optimization
- Proactively introduce new revenue driving opportunities
- Manage the onboarding process for the product - flow of campaign builds with sales, creative design with media team, and tracking requirements with Ops team
- Work closely with teams internally to provide continued feedback and analysis, optimization suggestions and recommendations
- Formulate plans to extend new business, and additional channel distribution with established accounts
- Responsible for overseeing monthly billable numbers to finance for invoicing
Skills
- 3-5 years of relevant experience managing a book of business within digital performance marketing
- Experience in the digital performance space
- Extremely organized and meticulous, as you will manage many campaigns simultaneously
- Exceptional communicator
- Attentive to client budgets, spend targets, conscientious of revenue pacing, experienced in exercising sales skills
- Excellent math/analytical skills
- High proficiency in Excel, ability to use functions to analyze complex data sets
- Proficiency in utilizing industry tracking software
- Excellent writing skills
- Self-motivated/ self – starter mentality
- Management experience preferred
Benefits
- Competitive compensation
- Ample career and professional growth opportunities
- Health, dental, and vision insurance
- Pre-tax savings plans and transit/parking programs
- 401K with competitive employer match
- Volunteer and philanthropic activities throughout the year
- Educational and social events
Company Overview