Note: The job is a remote job and is open to candidates in USA. Brenntag Solutions and Services, LLC is seeking an Account Manager for their HI&I division. The Account Manager will be responsible for managing sales efforts in their assigned territory, focusing on customer satisfaction and retention while identifying new sales opportunities.
Responsibilities
- Meet sales objectives and focus on customer retention as well as improving overall customer satisfaction (also through digital channels)
- Identify customer potentials, i.e., opportunities for cross- and range-selling to existing customers and engage relevant stakeholders (e.g., Brenntag Specialties sales staff)
- Set strategies and targets for growth of customers in assigned territory (sales plan); align with Sales Manager
- Frequently conduct customer visits and prepare the meetings using all available tools and reports, coordinate, negotiate and close proposals
- Manage spot business/rush offers, get support from Commercial Assistant when necessary
- Liaise with relevant stakeholders to create in a timely manner the best solution for the customer and extract maximum value (e.g., Sales Management/Product Management for Pricing topics)
- Act as major point of contact to customers in assigned territory in all commercial matters
- Conduct market studies on potential new product opportunities by contacting customers to gather interest and test market demand
- Leverage Brenntag Connect to generate and maximize sales
- Spot opportunities for launching sales projects in cooperation with other departments like Product Management
- Identify and prioritize prospective customers
- Get in contact with prospects and involve relevant stakeholders to nurture leads down the pipeline
- Liaise with Brenntag Specialties sales staff on customers with new Brenntag Essentials business opportunities
- Set and maximize prices considering value-based pricing and customer segmentation within guidelines provided by Product Management
- Ensure appropriate data administration and documentation of all business cases in the local CRM system (e.g., post processing of visits, creation of customer projects)
- Update and maintain customer opportunity pipelines and potentials in the CRM system
- Complete sales and revenue-related reporting
- Drive commercial and functional excellence based on guidance/input from Commercial Excellence Function
- Provide regular forecasts of product demand from customers to Product Management to optimize projected demand requirements
- Maintain an up-to-date level of product knowledge, e.g., via training
- Keep up to date with changes and updates in the product portfolio and in the market
- Keep up to date on feedstock and upstream developments that impact product price movements
Skills
- Post-Secondary Education with a focus in Business, Science or equivalent
- Experience in the chemical distribution business, preferably in a sales capacity (3 to 5 years previous experience in sales role)
Benefits
- Individual development, on-the-job training, and development programs designed to help our employees grow in their careers.
- Paid parental leave
- Education assistance program
- Employee assistance program
- Various healthcare plan options as well as 401(k)
Company Overview
Company H1B Sponsorship