Note: The job is a remote job and is open to candidates in USA. NMDP is seeking an Account Manager, Float who will be responsible for building and maintaining relationships with key decision-makers in large accounts, primarily in the education and service sectors. This role involves developing strategies for member recruitment and collaborating with various stakeholders to enhance donor engagement.
Responsibilities
- Develops and executes strategies that will create access to students, employees and key contacts within targeted accounts
- Executes persuasive presentations and drives focused on the member value proposition to recruit targeted audiences to the registry
- Account Manager, Float develops collaborative partnerships with both internal and external stakeholders, leading without authority to drive alignment and coordination across the member recruitment teams
- Effective communication requires marketplace intelligence, evaluation of partners’ business needs and perspective on changing dynamics within the geography. Provides sound business recommendations and demonstrate a keen ability to prioritize and execute on current and future opportunities
- Demonstrates knowledge of Cell Therapy landscape to include pathways/guidelines. Ability to articulate how NMDP partnership is important to the donor and patients we serve
- Account Manager, Float will demonstrate focused and comprehensive strategic account planning skills. AM will develop effective business plans to enhance ethnically diverse members through well-defined strategies and tactics
- Monitors and tracks performance of existing initiatives and adjusts accordingly based on sound business decisions
- Other duties as assigned
Skills
- Knowledge of: Strategic account selling and planning
- Knowledge of: Salesforce, Microsoft office, with Excel skills
- Ability to: Demonstrate strategic thinking, planning, and problem-solving skills
- Ability to: Have a consultative, results-driven mindset grounded in how the customer thinks and makes decisions
- Ability to: Build strong, collaborative relationships with internal and external partners
- Ability to: Demonstrate a high degree of learning agility easily adaptable to new, ambiguous or difficult conditions
- Ability to: Elevated level of self-awareness with the ability to translate feedback into action
- Ability to: Excellent oral/written communication skills, including demonstrated ability to follow through
- Ability to: Identify and meet internal/external customer needs
- Ability to: Apply flexible and creative thinking when developing new business solutions
- Ability to: Build consensus, gain buy-in on responsibilities and facilitate business plans that impact multiple teams
- Ability to: Strong organizational skills, relationship building skills and project management skills
- Ability to: Manage conflict and prioritize
- Education and/or Experience: Associates or bachelor's degree in business, healthcare, or related field. An equivalent of related experience may be substituted for a degree requirement
- Education and/or Experience: Minimum total of 3 years of successful account management and/or sales experience
- Additional Requirements: Must have a valid driver's license
- Additional Requirements: Must be available to travel 30%
- Previous donor/member recruitment experience is a plus
- People management experience
- Previous experience working with cross-functional teams
Benefits
- Medical
- Dental
- Vision
- Life and disability
- Accident/critical illness/hospital
- Well-being
- Legal
- Identity theft
- Pet benefits
- Retirement
- Paid time off/holidays
- Leave
- Incentive plans
Company Overview