Note: The job is a remote job and is open to candidates in USA. EducationDynamics is a strategic partner that helps colleges and universities serve modern learners through marketing, enrollment management, market research, inquiry generation, consulting, and student retention services. The Account Manager will manage and grow assigned university relationships, develop and analyze enrollment and marketing campaigns, coordinate with cross-functional teams, and drive lead generation and enrollment results.
Responsibilities
- Account Ownership: Take full responsibility for assigned accounts, ensuring high-quality management and client satisfaction
- Strategic Development: Create and implement comprehensive strategies covering various aspects such as enrollment management, traditional and digital media, organic growth, and social media engagement. Communicate strategy and direction for partner school to internal resources
- Client Growth: Proactively work towards growing client accounts by identifying and leveraging new opportunities and areas for expansion
- Accountability for Goals: Review performance metrics, pacing, and forecasting for the partner and internal teams. Accountable for driving the internal teams to make adjustments that are needed to meet and exceed set goals
- Data-Driven Decision Making: Engage in data deep dives, utilizing an analytical mindset and strong Excel skills to inform and guide decision-making processes
- Technical Collaboration: Collaborate closely with developers on technical projects, ensuring alignment of technical and business goals
- Advocate both internally and externally for solutions required to drive business outcomes and ensure client performance expectations are met
- Deadline and Deliverable Management: Ensure all deadlines are met and deliverables are provided on time, maintaining a high standard of quality
- Project Management: Successfully manage multiple projects simultaneously, demonstrating strong organizational and time-management skills
- Partner Relationship Management: Build and maintain strong relationships with partners, ensuring clear communication and mutual understanding of objectives. Providing superior customer service and work quality while demonstrating attention to detail, flexibility, and innovation in resolving problems quickly
- Communication: Excellent interpersonal, verbal, and written communication
- Organization and Resourcefulness: Organized, with the ability to multi-task, prioritize, and execute across multiple accounts and services
- Detail Oriented: Review all client deliverables including creative and project status plans to ensure quality standards are met and escalate issues as necessary
Skills
- Bachelor's degree in Marketing, Advertising, or a related field of study a plus
- Agency experience in performance marketing as a buying specialist or account manager, or performance marketing experience for brand(s) (client side)
- Demonstrated critical thinking skills, decision-making, and problem-solving skills, and attention to detail
- Strong analytical skills with the ability to interpret complex data and translate it into actionable strategies
- Ability to establish trust and collaborate with others both internally and with external partners
- Excellent project management abilities, capable of juggling multiple projects and deadlines efficiently
- Results-driven, with exceptional team-building skills
- Ability to adapt to changing environments and adjust strategies to meet dynamic market conditions
- Positive, energetic, and enthusiastic attitude
- Open-minded and eager to expand business knowledge across multiple departments
- Excellent written and communication skills; strong presentation skills
- Computer proficiency in Microsoft Office, Excel, email
- Travel which varies month by month
- Able to develop and manage to performance metrics
- Experience with performance marketing in Higher Education or related fields
- Successful account management showing retention, growth and profitability
- Proven ability to interpret data from multiple sources and translate into successful campaigns
- Media and integrated marketing savvy
- Manage budgets and expenses for both internal and external clients
Benefits
- Tuition reimbursements for expenses incurred through accepted universities
- Medical, dental and vision coverage
- 401K Plan
- Remote work or flexible schedules
- Unlimited Paid Time Off (PTO)
- Training and growth opportunities
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