Note: The job is a remote job and is open to candidates in USA. Vaniam Group is a healthcare and scientific communications network serving biopharmaceutical companies in oncology and hematology. The Account Manager, Curio Science oversees non-CME scientific and clinical exchange programs, managing timelines, budgets, audience generation, faculty and client communication, project delivery, and cross-functional collaboration.
Responsibilities
- Create and maintain project timelines, with input from internal team members
- Track progress of activity against established timelines
- Provide mentorship to account management team
- Execute program plan based on working budget and manage against funding obtained
- Initiate, execute, and measure effectiveness of audience generation
- Provide onsite project management
- Use approved AI tools to support day-to-day account organization, including meeting notes, status updates, timelines, and project documentation
- Identify opportunities to streamline internal workflows through AI-assisted drafting, summarization, and task tracking while maintaining accuracy and client confidentiality
- Apply AI thoughtfully to improve efficiency in client service deliverables, ensuring outputs are reviewed, validated, and aligned with agency and client standards
- Serve as the project point of contact for internal teams (Scientific Communications, Creative, Client Services, Finance, etc.), clients, and healthcare providers
- Conduct regular project status meetings with internal core team and clients as necessary
- Maintain contact with healthcare providers throughout the course of the meeting
- Prepare, schedule, and conduct virtual trainings for expert advisors
- May contribute to mentoring and training of more junior staff and to department-wide trainings
- Partner with fellow account managers and cross-functional teams to support Vaniam Group business development initiatives
- Create scope of work for new subscriptions
- Other duties may be assigned to help drive deliverables within this role
- Ensure the highest standards of quality control of client materials and, as appropriate, develop best practices protocols for project teams to facilitate such quality control
- Leverage approved AI tools to streamline routine tasks, research, content creation, analysis, and workflow management
Skills
- Bachelor's degree
- 3+ years of work experience in a medical education company, healthcare communications agency, the biotechnology/pharmaceutical industry
- Technical expertise to include Outlook, Excel, PowerPoint, and other internal communication and project planning tools
- Understanding of Curio Science offerings and ability to describe them to current and potential clients, faculty, and healthcare provider attendees
- Awareness of relevant legal/regulatory requirements governing pharmaceutical industry activities
- Strong customer service focus; history of looking for the above and beyond solutions
- Ability to communicate clearly and work collaboratively in a dynamic, virtual environment
- Strong interpersonal skills, with the ability to interact effectively and professionally at all levels within the organization, healthcare providers, and clients at all times
- Excellent oral and written communication skills, including the ability to provide clear direction and set expectations
- Demonstrate ability to prioritize/plan work activities and meet tight deadlines
- Ability to manage and prioritize personal and/or team workload
- Results-oriented with a commitment to accountability
- Strong organizational and time management skills
- Demonstrate a sense of urgency to obtain results
- Ensure the highest standards of quality control of client materials and, as appropriate, develop best practices protocols for project teams to facilitate such quality control
- Leverage approved AI tools to streamline routine tasks, research, content creation, analysis, and workflow management
Benefits
- 100% remote environment with opportunities for local meet-ups
- Positive, diverse, and supportive culture
- Investment in you with opportunities for professional growth and personal development through Vaniam Group University
- Health benefits – medical, dental, vision
- Generous parental leave benefit
- 401(k) Plan and company match
- Flexible Time Off policy for rest and relaxation
- Volunteer Time Off for community involvement
- Virtual workout classes
- Discounts on tickets, events, hotels, child care, groceries, etc.
- Employee Assistance Programs
Company Overview