Note: The job is a remote job and is open to candidates in USA. INE is an IT training platform focused on hands-on learning in cybersecurity, networking, data science, and cloud. The Account Manager will grow revenue within existing B2B accounts through upselling, cross-selling, consultative solution sales, relationship management, account planning, and collaboration with internal teams.
Responsibilities
- Grow revenue within existing accounts by identifying and successfully driving upsell and cross-sell sales opportunities
- Fluently articulate INE’s value proposition in a compelling and effective way
- Consistently meet and exceed quarterly expansion sales targets and productivity goals
- Insightfully map organizations and build relationships across client accounts
- Drive consultative solution sales cycles with clients and thoroughly understand their needs, goals, and challenges
- Serve as the primary point of contact for clients, and proactively communicate updates, progress, and issues
- Develop and execute account plans that align with client objectives and drive revenue growth for the company
- Collaborate with internal teams to deliver projects and solutions that meet client expectations and exceed service level agreements
- Monitor and report on key performance indicators (KPIs) to track account health, identify trends, and make data-driven decisions
- Develop proposals, contracts, and other documentation that accurately reflect client requirements and company capabilities
- Accurately manage pipeline and forecast
- Participate in industry events, conferences, and networking opportunities to expand the company's reach and knowledge
- Continuously improve account management processes, tools, and methodologies to enhance client satisfaction and retention
Skills
- 5-7+ years of direct B2B account management and sales experience
- Experience selling to VP and C level executives
- Track record of success growing accounts
- Experience managing and closing complex sales-cycles using solution selling techniques
- Track record of consistent quota attainment
- Strong interpersonal and presentation skills
- Outstanding verbal and written communication skills
Benefits
- 100% employer covered health care plans (medical, dental, and vision)
- Matching 401k plan
- Paid Parental Leave
- Flexible PTO
- "Get Hungry, Get Certified” education program for professional growth
Company Overview