Note: The job is a remote job and is open to candidates in USA. Placer.ai is a location analytics company that helps organizations understand physical locations, markets, and consumer behavior. The Account Manager will renew and expand client contracts through upsells and cross-sells, manage customer relationships, negotiate renewals, and drive revenue growth across a mid-market account base.
Responsibilities
- You will use your skills to develop opportunities, through both warm leads and whitespace prospecting
- Be a leader at Placer by being the “quarterback” with our customers, and internal teammates to ensure high satisfaction and growing revenue in our Mid Market Account base
- Build a strong point of view on how to help the customer, and drive value to Placer
- Segment book of business to ensure proper focus and resourcing to our top opportunities
- Partner with the Customer Success, Sales Development, and Solutions Engineer team to develop and execute win/win negotiation strategies that maximize renewal contract value while protecting and enhancing the customer relationship
- Building credibility and trust while influencing buying decisions
- Drive existing customer conversations around new products to hit expansion quotas
- Manage the sales process whether during renewal timing or outside the typical renewal cycle
- Forecast projected expansion sales and renewals
- Provide regular updates on status to management and escalate as appropriate
- Drive conversations with customers on multi-year contracts
- Identify customer needs and demonstrate strong account management capabilities to drive renewal to on-time closure
- Be an expert negotiator selling the value of our products
- Work cross functionally to develop retention and expansion strategies
Skills
- BA/BS or similar college-level education
- 5+ years selling or managing existing accounts in the B2B Software space
- Experience working with G-Suite: Gmail, Google Slides, Sheets, etc
- Advanced understanding of working with SFDC or relevant CRM
- Excellent, clear verbal and non-verbal communication skills
- A positive attitude and a selfless approach to teamwork
- A proven ‘problem solver' with the ability to work in a fast-paced, ever-growing startup organization
- Travel is required 30% of the time for conferences
- Knowledge of retail, real estate, financial services or CPG is a plus
Benefits
- Join a rocketship! Take a central and critical role at Placer.ai
- Work with, and learn from, top-notch talent
- Fully remote
- In addition, certain roles have the opportunity to earn sales-based commissions.
- Placer provides medical, dental and vision coverage as well as flexible time off, 401K and equity awards for certain roles.
Company Overview