Note: The job is a remote job and is open to candidates in USA. Commercial Vehicle Group, Inc. (CVG) is a leader in full-service product development and manufacturing, seeking a strategic and growth-oriented Account Manager to own and expand relationships within their key OEM client portfolio. This role involves becoming a trusted partner who drives revenue growth and ensures the flawless execution of custom plastic solutions.
Responsibilities
- Serve as the primary strategic contact and trusted advisor for a portfolio of existing OEM clients, building long-term partnerships to ensure their needs are met and satisfaction is high
- Develop and execute strategic account plans to achieve and exceed sales targets, expand market share within each account, and maximize customer lifetime value
- Conduct regular business reviews with clients to assess performance, identify new needs and opportunities, and align CVG's capabilities with their evolving roadmaps
- Proactively identify, qualify, and pursue new sales opportunities within existing accounts (upsell/cross-sell) and through targeted prospecting within the OEM space
- Lead the full sales cycle from initial opportunity through RFQ analysis, proposal development, negotiation of contracts and pricing, and successful closure
- Utilize industry networking, disciplined cold outreach, and market analysis to build a robust pipeline that supports growth objectives
- Collaborate seamlessly with internal cross-functional teams (Engineering, Production, Logistics, Quality) to ensure the successful launch, delivery, and ongoing support of projects, acting as the client's advocate internally
- Provide exceptional post-sales support by resolving issues, addressing inquiries, and ensuring smooth project execution to guarantee customer success
- Support internal team to resolve customer related issues timely and effectively
- Maintain and prepare regular sales forecasts and activity reports for management
- Monitor industry trends, competitor activity, and market conditions to inform strategy and identify potential opportunities or threats
- Travel as needed (up to 20%) to client sites, production facilities, and industry events
Skills
- Education: Bachelor's degree in engineering, business, or marketing, or equivalent experience
- Experience: 3-5+ years of account management or inside sales experience, preferably in plastics or with a track record of developing new clientele in B2B OEM industries. Demonstrated ability to build strong relationships
- Skills: Creative problem-solving, influencing skills, strong organizational and time management abilities, self-starter with initiative, excellent written and oral communication, business analytical skills, strategic thinking, proficiency in Microsoft Office and business systems
- Knowledge: Strong familiarity with account management, RFQ process, and financial impact assessment. Preferably knowledgeable about injection molding custom solutions in plastics (including tooling)
- Abilities: Willingness to travel 20%, work independently or within a team, solve practical problems, collaborate with customers and internal departments, and think strategically
- Effective communication across customer hierarchies and functions of major OEM companies
- Proven track record of winning new business and nurturing relationships
- High proficiency in data analysis tools (Excel, PowerPoint)
- Ability to understand and convey technical information effectively
- Skilled negotiator with a strong understanding of the industrial or contract manufacturing industry
Company Overview