Note: The job is a remote job and is open to candidates in USA. LogoLife is a fast-growing, mission-driven college admissions startup. The Account Manager serves as each family’s primary point of contact, leading strategy presentations, managing relationships, monitoring student progress, and identifying support opportunities that help students achieve their goals.
Responsibilities
- Lead family strategy presentations. Take center stage with families multiple times a day, walking them through each student's plan, progress, and next steps, and answering questions in real time
- Own the family relationship. Serve as the trusted guide from onboarding through key milestones. Build lasting relationships, resolve issues proactively, and navigate family dynamics with empathy
- Keep students on track. Monitor engagement and progress, run proactive check-ins, anticipate risks early, and coordinate with counselors and mentors to resolve them quickly
- Drive value and growth. Understand each family's goals and match them to the right support. Where it genuinely helps a student, test prep, additional applications, research tracks, passion-project mentoring, surface those options. Partner with the team to capture success stories, referrals, and testimonials
Skills
- 1+ years in Customer Success, Account Management, or Client Services or direct experience as a college counselor/admissions consultant
- Strong grasp of holistic college admissions, profile development, and competitive positioning
- Warm, clear, confident communicator who's energized by delivering multiple live presentations a day
- Organized under pressure, able to manage many families at once
- Genuine passion for student growth, access, and long-term impact
- Authorized to work in the United States (remote from any US timezone)
- Educational background from a T25 university, or admissions experience (including seasonal reader roles) at a T25 school or one of: USC, UC San Diego, UT Austin, Georgia Tech, NYU, Tufts, Boston University, UIUC, University of Washington, Northeastern, UNC Chapel Hill, or Purdue
- Experience across •both• account management and college counseling
- Background in education, admissions consulting, or working with high-achieving students
- Familiarity with STEM-focused students and selective summer programs
Benefits
- Remote work
- Growth path, not just a role. We're scaling fast, and this seat is a springboard into leadership with the potential to build and lead a team as we expand.
- A collaborative team that values your ideas
Company Overview