Note: The job is a remote job and is open to candidates in USA. Kargo is an advertising technology company that creates data-driven ad experiences across social, eCommerce, CTV, and mobile platforms. The Account Manager will support Account Directors with client account and campaign management, optimize social media performance, analyze results, train software users, troubleshoot technical assets, and provide customer feedback to the product team.
Responsibilities
- Support Account Directors with campaign and account management duties, treating client accounts like your own business—proactively managing risks and flagging issues early
- Create, edit, optimize, and scale social media campaigns based on complex performance trends
- Analyze direct response performance and compile custom reporting that tells a clear story—connecting numbers to decisions, not just delivering data dumps
- Communicate with account stakeholders on performance, measurement, testing plans, and creative opportunities in a way that's direct, credible, and easy to act on
- Train self-serve users on how to get the most out of the Kargo Commerce software
- Troubleshoot technical assets such as product catalogs, pixels, and offline data sets, and assist with back-end processes like feed mapping and creative scoping
- Provide regular feedback to the product team sourced from customers and your own experience
Skills
- 2–3 years of paid Facebook advertising and campaign management experience
- Understanding of and experience with performance marketing goals and methods—ROAS, omnichannel strategies, and more
- Experience running dynamic catalog-based ads on social channels
- Trustworthy in managing larger ad budgets and meeting deadlines with 100% consistency
- Substantial analytical and spreadsheet/Excel skills, with a self-sufficient, proactive approach to identifying and solving issues
- Effective written and verbal communication skills with considerable attention to detail, and the ability to thrive in a dynamic, fast-paced startup environment
- Knowledge of Instagram, Pinterest, TikTok, and Snapchat performance marketing and experience with third-party social platforms (especially Kargo Commerce) are a plus
Benefits
- This is a hybrid role requiring onsite presence 4 days per week.
- This role is eligible for variable compensation — either the Kargo Sales Incentive Plan (sales roles) or an annual discretionary bonus (all other roles).
Company Overview