Note: The job is a remote job and is open to candidates in USA. MinuteMen OhioComp serves Ohio employers and injured workers through customer service, medical case management, and return-to-work support. The Account Manager will manage employer relationships, develop business opportunities, coordinate with workers’ compensation stakeholders, and support client retention and program effectiveness.
Responsibilities
- Develop and grow new business opportunities and employer accounts
- Serve as the primary point of contact for employer clients
- Maintain strong relationships to ensure client satisfaction and retention
- Act as a liaison between employers and the managed care team
- Work closely with third-party administrators, brokers, and the Ohio Bureau of Workers’ Compensation
- Identify employers who could benefit from return-to-work programs and assist in program development
- Attend and represent the company at trade shows, safety council meetings, conferences, and community events
- Prepare and present claim reports, cost analysis, and workers’ compensation program updates
- Oversee the resolution of employer concerns, issues, and service requests
Skills
- Knowledge of the Ohio Workers' Compensation system
- Strong interpersonal and professional communication skills
- Ability to work independently while managing multiple client relationships
- Willingness and ability to travel for client meetings and industry events
- Bachelor's degree preferred
- Experience working with Managed Care Organizations (MCOs) or Third-Party Administrators (TPAs) preferred
- Previous sales, account management, or business development experience preferred
Company Overview