Note: The job is a remote job and is open to candidates in USA. Data Axle is a leader in data solutions that use data, AI, and technology to create personalized experiences and help businesses and nonprofits improve performance. The Account Manager will retain existing customers, grow new business, cultivate client relationships, manage multi-channel marketing programs, coordinate internal teams, and generate revenue through consultative selling and customer service.
Responsibilities
- Executing and managing the creative development and production cycle for multi-channel programs (email, programmatic, social, search, direct mail). Including:
- Partnering with Consulting (Strategy) for new campaign design, development and implementation, including media plan, creative brief and version plan development
- Partnering with Data and Analytics teams for accurate targeting, data pull, tracking and reporting
- Partnering with internal and external Web Production, Email Service Providers, and our in-house Digital Team for accurate and on time email and digital campaign deployment
- Partnering with Print Production for accurate and on time direct mail drop
- Serving as the primary liaison between the Client and all internal departments: Strategy, Creative, Data Management, Analytics and Web Production, Print Production and Digital (Display, Social, Video)
- Nurturing and growing successful client relationships
- Being an advocate for the Client, translating their needs into actionable direction for the Agency; and being an advocate for the Agency, selling in our ideas
- Produce program estimates, timelines and budgets with accuracy
- Presenting results and final reporting to drive more effective programs
- Overseeing quality control at every step of the process and anticipating potential issues
- Coordinating creative development for online and offline marketing channels
- Maintaining creative / data segmentation version matrices
- Maintaining daily status report
- CRF development
Skills
- 1. Sense of urgency
- 2. Proven track record of overachievement within sales environment
- 3. High level of comfort with a technology-driven, fast-paced environment that requires ability to quickly synthesize multiple sources of data
- 4. Sound and up-to-date technical knowledge; familiarity with using CRM systems
- 5. Ability to communicate with individuals at all levels in the Company and with various business contacts outside of the Company in an articulate, professional manner. Strong phone skills and written communications skills
- 6. Outstanding negotiating and closing skills
- 7. Ability to build and sustain trust among customers and colleagues
- 8. Ability to make independent choices regarding matters of significance to business operations
- 9. Ability to travel as needed
- 1. Bachelor's degree or equivalent experience is required
- 2. 3 to 5 years of high-value, business-to-business, solution sales experience is required
- 3. Professional training in selling and account planning processes
Benefits
- Remote position with occasional travel to the Washington, D.C. area as business needs require.
- Candidates who are based in the Washington, D.C. area may also have the opportunity to work from the office periodically.
- Hybrid role with three days in office required.
Company Overview