Note: The job is a remote job and is open to candidates in USA. Ricoh USA, Inc. is an integrated solutions provider that empowers digital workplaces. The Account Manager is responsible for solving critical business challenges and cultivating new customer relationships while aligning Ricoh solutions with customer goals through strategic relationship building.
Responsibilities
- Drive business development efforts within new and existing accounts to increase Ricoh's market share
- Develop a deep understanding of customer environments, business objectives, and challenges
- Build relationships with decision-makers and influencers to uncover and create new sales opportunities
- Identify and solve critical business challenges through research, discovery, and strategic questioning
- Focus on understanding how customers make buying decisions rather than solely what they are purchasing, ensuring solutions are aligned with their business needs
- Differentiate Ricoh's ability to accelerate digital transformation through effective storytelling and consultative selling
- Uncover opportunities that align with Ricoh's portfolio of solutions and services
- Articulate the financial and operational impact of purchasing decisions
- Develop and deliver compelling presentations, both virtually and in person
- Demonstrate excellent written and verbal communication skills in all customer interactions
Skills
- Bachelor's degree or equivalent work experience required
- Minimum of 3 years of proven business development or sales experience required
- Ability to research and analyze customer organizations to support meaningful business conversations
- Proven ability to manage multiple accounts while maintaining strong attention to detail
- Strong collaboration skills with a demonstrated ability to build influence across stakeholders
- Understanding of solution design and consultative selling processes
- Ability to bring thought leadership and strategic insights to customer engagements
- Exceptional verbal, written, and presentation skills
- Proven success developing and maintaining professional relationships with key stakeholders
- Commitment to staying current on Ricoh's products, solutions, and service offerings
- Ability to assess customer environments and develop strategies to expand Ricoh's core services across the enterprise
- Strong learning agility and adaptability
- Skilled at navigating customer approval processes while building sponsors and advocates within the organization
- Experience within an IT, software, or technology services environment
- Knowledge of document workflow solutions and business process optimization
Benefits
- Choose from a broad selection of medical, dental, life, and disability insurance options.
- Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
- Augment your education with team member tuition assistance programs.
- Enjoy paid vacation time and paid holidays annually
- Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.
Company Overview
Company H1B Sponsorship