Note: The job is a remote job and is open to candidates in USA. Digimarc is building a trust layer for the modern world through solutions that help verify what is real and protect physical and digital environments. The Account Executive, Retail will own named retail accounts, build enterprise sales pipeline, manage full-cycle deals, and drive renewals, upsells, cross-sells, and customer expansion.
Responsibilities
- Own a bounded, named list of major retail accounts. Every account is yours to develop; none of it is unlimited territory
- Build pipeline through a modern, AI-first outbound motion: deep account research on each retailer's shrink, margin, and operations pressures, multi-threaded prospecting, and personalized outreach at a pace and quality the competition cannot match
- Partner with your SDR on every inbound lead in your patch: joint qualification and fast disposition. After the first meeting, every lead is either entered as an opportunity or DQ'd with direct, explicit written feedback
- Multithread qualified opportunities early across LP, store operations, IT, and the executive suite, and run each one through a mutual close plan
- Be accountable for every retailer in your patch. Coordinate with the Renewals team, who execute renewals, to ensure every renewal lands on time — and take it to close yourself when it needs cost justification, a business case, or executive engagement
- Drive all upsell and cross-sell across your installed base: new categories, new use cases, new banners, chain-wide expansion from pilot deployments
- Be the commercial escalation point for your retailers, pull in the right internal resources, and own the relationship in person — store visits, headquarters time, executive connects, and the small gestures that keep champions champions
- Run full-cycle enterprise sales: discovery, business case, pilots and proofs of value, mutual close plans, procurement, and signature
- Navigate retail buying processes across loss prevention, asset protection, store operations, IT, merchandising, and executive stakeholders, from the loading dock to the boardroom
- Sell a sophisticated technology platform with credibility, including deployments that touch scanners, POS systems, packaging, and embedded software, often alongside hardware partners and SIs
- Partner with Solution Advisory to run technically credible evaluations and pilots that convert to production contracts
- Apply MEDDPICC to every deal and keep Salesforce current, accurate, and inspectable
- Get certified to sell, and stay certified: the playbook, the pitch, pricing, positioning, product, the people, the key questions, and Digimarc's history
- Participate fully in the team operating rhythm: weekly pipeline generation, weekly forecast, deal reviews, and account planning
- Be visible where retail gathers: NRF, industry events, executive briefings, customer dinners. You pull pipeline into the building
Skills
- 10+ years of enterprise selling experience, including meaningful time selling material business outcomes to Fortune 500 companies, with significant experience selling into retail
- Fluency in how retailers buy: the stakeholders, the budget cycles, the pilot-to-production path, and the operational realities of deploying technology across stores at scale
- Proven success closing complex, six- and seven-figure enterprise deals with senior retail stakeholders
- Demonstrated ability to build pipeline from greenfield: you have opened accounts with no installed base and made the number
- A track record of owning and growing installed-base revenue: renewals, upsell, cross-sell, and pilot-to-rollout expansion, with the customer relationships to prove it
- Deep command of MEDDPICC or an equivalent qualification framework
- Fluency in Salesforce-driven forecast and pipeline management, and comfort inside a weekly forecast cadence with real accountability
- Ecosystem fluency: you understand the players inside a retailer's organization and around it — scanner and firmware providers, POS and hardware vendors, software platforms, and SI partners — and how deals actually move through them
- Genuine AI-GTM fluency. You are comfortable operating in an AI-first revenue stack: role-play and certification tools like Hyperbound, conversation intelligence like Gong, forecasting platforms like Aviso, and agents running your research and follow-up. AI-first in your own workflow, using it to understand each retailer's business drivers faster and deeper than the competition
- Willingness to earn it: you get certified to sell before you sell. Playbook, pitch, pricing, positioning, product, personnel, key questions, and company history — you commit them, and you welcome being tested on them
- Excellent written and verbal communication, including executive-level materials and business cases
- Executive presence: credibility, composure, and command with senior retail buyers
- Willingness and ability to travel up to 40%, including regular in-person time with your customers
Benefits
- Comprehensive Benefits Including Medical, Dental, Vision, & Retirement Savings Plan
- Restricted Stock Units
- Flexible Paid Time Off & Holidays
- Life Insurance
- Employee Stock Purchase Plan (ESPP)
- Mentorship Opportunities
- Training & Development
Company Overview