Note: The job is a remote job and is open to candidates in USA. Steer provides software tools for automotive repair shops, including CRM, marketing, communications, and scheduling solutions. The Account Executive will expand revenue within existing customer accounts by prospecting, conducting outbound calls, demonstrating software solutions, managing the full sales cycle, and closing CRM and phone product upgrades.
Responsibilities
- Drive Account Expansion: Proactively call and engage existing Steer customers to uncover and close CRM and phones product upgrades
- Manage Full Sales Cycle: Own the entire journey from initial outreach and discovery through product demos, proposals, negotiations, and closing
- Consultative Selling: Learn each shop’s goals and workflows to demonstrate how Steer’s platform directly solves their operational pain points
- Pipeline Management: Maintain an active, healthy pipeline with accurate forecasting and up-to-date opportunity records in the CRM
- Partner for Success: Collaborate with customer-facing teams to review account history and ensure a smooth customer experience post-sale
Skills
- You enjoy prospecting, take end-to-end ownership of your pipeline, and comfortably drive sales opportunities forward
- You understand the reality of busy small business owners and can explain software benefits in clear, practical terms
- You excel at handling objections, making outbound calls, and building momentum through consistent follow-through
- You excel at discovery, lead engaging product demonstrations, and confidently communicate value across all stages of a deal
- You maintain meticulous pipeline records, manage customer conversations effectively, and follow up thoroughly
- You are self-directed, open to feedback, and driven to achieve and exceed your revenue quota
- Proven experience owning and closing full-cycle sales opportunities
- Comfortable making proactive calls to generate revenue opportunities rather than relying on inbound leads
- Strong discovery, presentation, objection-handling, negotiation, and closing capabilities
- Self-directed mindset with a history of meeting or exceeding activity and revenue goals
- Experience selling SaaS, CRM, communications, or phone solutions
- Prior success growing revenue and expanding platform usage within an existing customer base
- Familiarity with automotive repair shops, home services, or other service-oriented businesses
Benefits
- 100% remote work
- 100% employer-paid medical insurance
- Flexible PTO with a 15-day minimum
- Generous parental leave
- FSA and HSA plans
- Equity options
- 401(k)
- Learning stipend
- Work-from-home equipment setup
- High-ownership culture with clear opportunities for career growth
Company Overview