Note: The job is a remote job and is open to candidates in USA. Storm Ideas is a digital agency serving globally recognised entertainment brands through creative, technology and automation solutions. The AI-First Account Executive supports account delivery by coordinating client work, maintaining account context, improving operational processes and using AI tools and agentic workflows to produce and review deliverables.
Responsibilities
- Support account delivery with AI tools and agentic workflows as your default. Own delegated tasks, priorities and coordination needs so work moves without repeated chasing
- Turn client requests, Account Manager direction and service priorities into clear tasks, owners, handovers, open questions and next steps for the people who need to act
- Maintain reliable account context, including stakeholders, priorities, history, decisions, approvals, blockers, deadlines and follow-ups, so knowledge lives in shared systems rather than scattered notes or one person's head
- Keep the account's operating rhythm running through strong meeting preparation, notes, action tracking, reports, calendar planning and handovers
- Draft clear, client-ready summaries and updates that make complex work understandable without losing important detail or overpromising
- Communicate clearly and promptly with Account Managers, service leads, collaborators and clients. Make status, risks, decisions, changes and next steps easy to understand
- Build a strong understanding of the account's goals, stakeholders, services, contract context, strategy, creative aims, preferences and quality bar, including the judgment to recognise when AI output fits and when it does not
- Make sensible decisions, prioritise varied work and diagnose problems before escalating with clear context, evidence, options and the specific help needed
- Protect the client experience by noticing early when timing, communication, missing information, weak process or incomplete follow-through could cause friction, then address or raise it
- Coordinate stakeholders constructively. Follow up professionally for decisions, feedback, assets, approvals and commitments, and make sure post-call actions are owned and completed
- Maintain and improve Airtable and related work systems: keep data and statuses truthful, improve views, interfaces and workflows, support structural changes, and make the system clearer as the account evolves
- Use approved AI tools and agents to complete whole pieces of account work, including research, meeting preparation, briefs, updates, summaries, QA checks, dependency coordination and reusable account memory. Brief them with clear context, critically review what comes back and own the final output
- Keep improving how the work gets done. Turn effective methods into reusable skills and workflows that agents and teammates can pick up and run, and teach what works so the whole team benefits
Skills
- Evidence that you can own client, stakeholder or operational delivery and turn direction into reliable follow-through. This could come from work, studies or self-started projects
- Friendly, confident spoken and written English. You ask thoughtful questions, explain things clearly and make it easy for clients to understand what is happening, what is needed and what comes next
- Demonstrable, hands-on use of AI tools and AI agents in your real work, studies or personal projects: genuine capability, not just curiosity. You can show how you delegate, brief, review and improve whole pieces of work
- Practical confidence with Airtable or comparable structured work systems such as Monday.com, Notion, Asana or spreadsheets. You maintain clean data and useful views, understand workflows and improve them rather than simply filling fields
- The judgment to review AI output against client context, brand standards, facts and instructions. You never treat it as finished work without checking it
- A systems mindset. You see repeatable work as a workflow to design and improve, not a list of tasks to grind through
- High agency and ownership. You don't wait for every next step to be handed to you, and you're comfortable driving useful improvements to completion and escalating early when needed
- Structured thinking. You can turn ambiguity into clear inputs, outputs, owners, statuses, decisions and next steps
- Sharp attention to detail held at speed, with organised records and reliable self-proofing
- Strong remote-working habits. You communicate promptly and leave enough context for people and agents to continue without guesswork
- Enthusiasm for how quickly AI and operational tooling are moving, with an instinct for what improves delivery and what is just noise
Benefits
- Fully remote working!
- Working with the latest hardware, tech stack and tools
- Access to benefits (country dependent 🌎)
- Modern hardware, collaboration tools, AI-enabled workflows, and room to improve how work happens.
- A short, time-boxed and compensated practical task built around a realistic brief.
Company Overview