Note: The job is a remote job and is open to candidates in USA. Omnicell Specialty Pharmacy Services is seeking an Account Executive who is passionate about healthcare and technology. This role focuses on developing executive-level partnerships with customers, growing market share, and connecting customer needs with Omnicell’s solutions and services.
Responsibilities
- Build and maintain strong relationships with C-level executives, Directors, and other key decision-makers across current and potential customer accounts
- Increase Omnicell’s footprint, market share, and customer satisfaction within assigned accounts by identifying opportunities for growth, retention, and expansion
- Analyze customer operations and organizational challenges, then connect those needs with Omnicell’s solutions and services through a value-based selling approach
- Lead strategic account planning, including mutual performance objectives, implementation targets, milestones, and account-specific business plans
- Deliver compelling presentations, demonstrations, and corporate site visits that clearly communicate Omnicell’s business strategy and value proposition at multiple organizational levels
- Identify and pursue opportunities for cross-selling new products, add-ons, and replacement solutions while maintaining a robust pipeline and supporting company KPIs
- Negotiate and execute contract strategies as needed, with a focus on revenue retention, quota attainment, account growth, and long-term customer satisfaction
- Act as a customer liaison by helping ensure customer needs are met and issues are resolved quickly, professionally, and collaboratively
Skills
- Bachelor's Degree and 2+ years in a relevant sales environment OR High School Diploma and 3+ years in a relevant sales environment
- Advanced knowledge and experience with acute care hospitals and health systems
- Proven ability to develop and execute account-level strategic and tactical plans with measurable success
- Strong financial acumen and negotiation skills, including demonstrated success generating and negotiating hospital contracts
- Excellent verbal and written communication skills, with proficiency in Microsoft Office products and Salesforce CRM
- Knowledge of complex sales processes, such as Miller Heiman or Challenger
- Familiarity with relevant products, services, and solutions in a technology company
- Strong negotiation, conflict management, and customer service skills, including experience serving as an issue resolution liaison
- Demonstrated ability to build executive partnerships by understanding customer business priorities, political drivers, and opportunities to create value
- Strong cross-functional collaboration skills with the ability to develop, maintain, and strengthen partnerships inside and outside the organization
- Ability to influence others and gain support for ideas, proposals, projects, and solutions
Benefits
- Field-based position with a home office environment.
- Ability and willingness to travel 50%+ as needed.
- Employee Impact Groups, which foster inclusion and belonging.
- Learning and well-being programs that support personal and professional growth.
- Support and reasonable adjustments for individuals with disabilities during our hiring process.
Company Overview