Note: The job is a remote job and is open to candidates in USA. Brand+Aid creates branded merchandise and product collections for clients. The Account Executive manages client accounts, develops new business, supports client needs across internal teams, and drives sales growth and account performance.
Responsibilities
- Communicate with clients to understand needs, address questions and move through the sales process
- Build relationships with clients based on trust and respect
- Collaborate with internal departments to facilitate client need fulfillment
- Collect and analyze data to learn more about the client’s customer base and consumer behavior in general
- Keep accurate and current account notes using the company's CRM and messaging software
- Maintain updated knowledge of company products and services
- Resolve complaints and prevent additional issues by helping improve Company processes
- Identify industry trends
- Demonstrate a strong knowledge of the promotional products industry
- Act as a client advocate with a focus on improving the buyer experience
- Attends vendor meetings as requested via Zoom or Google Meet
- Represent the company at trade shows and industry events
- Work closely with client base to understand their timelines and priorities
- Ensure client projects are on track, will meet all applicable timelines, and that sales goals are met or exceeded
- Meet and exceed monthly, quarterly, and annual sales and margin goals
- Must participate in strategic and goal planning exercises
- Sets quarterly meetings with clients, and attends other client meetings as requested
- Other duties and responsibilities as assigned
Skills
- Excellent verbal and written communication skills
- Excellent interpersonal and customer service skills
- Excellent sales and customer service skills
- Excellent organizational skills and attention to detail
- Excellent time management skills with a proven ability to meet deadlines
- Strong analytical and problem-solving skills
- Strong supervisory and leadership skills
- Ability to prioritize tasks and delegate them when appropriate
- Ability to function well in a high-paced and, at times, stressful environment
- Ability to think strategically and execute tactics
- Proficient with Google Suite, Excel, and related software
- A bachelor's degree in business or a related field
- 5-7 years experience in the promotional products space
- Excellent leadership, interpersonal, motivational and communication skills
- Strong analytical, decision-making, and problem-solving skills
- Innovative and entrepreneurial mindset
- Successful track record of hitting and exceeding monthly, quarterly and annual sales targets
Company Overview