Note: The job is a remote job and is open to candidates in USA. Qualus is a provider of specialized engineering, technical field, and power infrastructure services. The Account Executive is responsible for maintaining and expanding strategic client relationships, developing account strategies, managing pipelines, and supporting engineering and field service offices. The role also owns sales targets, customer satisfaction, proposal processes, and the implementation of key account plans.
Responsibilities
- Plans, facilitates, and conducts meaningful customer engagements with support from engineering offices / service line leads
- Acts as focal point for problem resolution and monitors the successful close out of issues and actions. Able to build lasting, trusting, and widespread relationships across the customer’s organization
- Participates with Qualus management to develop and execute Key Account Plans
- Delivers new insights and connects experts to the customer while respectfully challenging the status quo
- Actively engages in critical project touch points, anticipates the need for intervention and escalation and takes action to initiate such communication
- Ownership of sales targets, account coverage and customer satisfaction targets for the account
- Takes accountability for the monthly, quarterly, and annual results on the overall account
- Promotes Master Service Agreements with customers to simplify the business process
- Represents and promotes all services lines across the business
- Develops and maintains detailed understanding of the customer’s business strategy, purchasing behavior, organizational structure including, customer needs, regulatory drivers, threats, economic trends, and competition
- Provides insight to customers by providing knowledge to guide customers as they navigate alternatives
- Monitors competitors’ activity with each potential and existing account and ensures that appropriate response strategies are formulated and implemented. Including but not limited to technical and commercial feedback in accordance with Qualus ethics and process guidelines
- Leads the development and implementation of the overall Key Account Plan for assigned accounts or products lines, executive relationship strategy and coverage plans, identifying and prioritizing sales opportunities, and implementing recovery plans in the case of off target performance
- Successfully manages proposal process on all assigned inquires and develops external and internal customer relationships through consistent follow-up and communication
- Contributes to improve sales and customer satisfaction by promptly, accurately and appropriately responding to sales inquiries and addressing customer concerns/issues and corrective/preventive actions
Skills
- Bachelor's degree with demonstrated and relevant utility experience is acceptable
- Five (5) or more years of power systems experience
- Experience with electric utilities, high voltage substations and / or major substation equipment
- Individual must be proficient in Microsoft Office products to include Word, Excel, PowerPoint and Visio
- Bachelor's degree in Electrical Engineering preferred
- Microsoft Project is a plus
Benefits
- Remote work arrangement
- Medical insurance, for those who qualify
- Dental insurance, for those who qualify
- Vision insurance, for those who qualify
- Life insurance, for those who qualify
- Short- and long-term disability coverage, for those who qualify
- 401(k) match, for those who qualify
- Flexible Spending Accounts, for those who qualify
- Employee Assistance Program (EAP), for those who qualify
- Parental leave, for those who qualify
- Paid time off, for those who qualify
- Holidays, for those who qualify
- In-house career and professional skills development through QualU
Company Overview
Company H1B Sponsorship