Note: The job is a remote job and is open to candidates in USA. Hyland is seeking an Account Executive to manage customer and partner relationships and achieve assigned sales goals. The role develops sales plans and forecasts, builds pipelines, supports software demonstrations, manages CRM records, advances opportunities, and leads account negotiations through closing.
Responsibilities
- Develop a comprehensive sales plan to meet or exceed quota, including the identification and prioritizing of opportunities for assigned moderate risk, moderate impact existing or potential customers or partners
- Develop and communicate accurate sales forecasting on a real-time basis
- Pro-actively initiate contact with potential customers, customers and partners on a regular basis to develop, maintain and expand business relationships. Collaborate with all available company resources to develop and maintain pipeline
- Take proactive measures to streamline and constantly improve account management and the sales process
- Partner with sales solution engineers in the development of software demonstrations for customers or potential customers; actively contribute and participate in software demonstration
- Record all customer account information in the CRM, including opportunities, commitments, meaningful conversations, customer visits or sales calls
- Understanding of best practices and market trends, as well as customer and potential customers business and technical needs. Pursue opportunities for company expansion and integration
- Engage company specialist and support resources as needed to advance opportunities
- Assist with determining the viability of Request for Proposal (RFP) requests and directly influence the appropriate development of the response
- Attend and actively contribute to trade shows; ensure customers or potential customers are participating in company marketing efforts to the best of their ability
- Develop the closing plan for accounts; engage internal leadership as necessary to help lead negotiation and contracting process to ensure deal is closed on time, as forecast
- Comply with all corporate and departmental privacy and data security policies and practices, including but not limited to, Hyland’s Information Systems Security Policy
Skills
- Associate's Degree or equivalent experience
- Experience as an Account Manager
- Demonstrated knowledge of sales in relevant technology solution or assigned industry
- Proficient in opportunity management and account planning tools
- Microsoft Windows and Office proficient
- Strong ability to establish rapport and gain the trust of others
- Good oral and written communications skills that demonstrate a professional demeanor and the ability to interact with others with discretion and tact
- Highly organized and experienced at successfully multi-tasking
- Self-motivated with the ability to manage work independently to completion
- Strong collaboration skills applied successfully within team as well as with other areas
- Or an equivalent combination of education and experience sufficient to successfully perform the principal duties of the job
- Good negotiating and influencing skills
- Up to 50% travel time required
Company Overview