Note: The job is a remote job and is open to candidates in USA. NiCE is a global company known for its innovative software products used by numerous businesses to enhance customer experiences and ensure public safety. The Commercial Account Executive is tasked with identifying new sales opportunities, building market share, and increasing revenue streams within Enterprise and Commercial contact centers.
Responsibilities
- Responsible for achieving annual sales quota and personally negotiating Enterprise-wide agreements
- Coordinate and lead all sales activities to achieve business goals
- Ensure the proposed sales and solutions capitalize on NiCE CXone Mpower's strengths and can be implemented successfully
- Establishing new strategic relationships while maintaining existing relationships and analyzing customers’ business situations to identify constraints and new opportunities due to technological advances
- Develop and maintain high-level relations with ‘C’levels
- Initiate, support, develop and monitor purchasing agreements between NiCE CXone Mpower and the customer
Skills
- 5+ years of experience selling multiple software products (portfolio sales) and services into sophisticated accounts in a hunter-type of role
- Minimum of 1-2 years selling AI Software Solutions
- Strong understanding of AI technology & its applications
- Superior relationship and client management skills that effectively build trust and credibly manage/resolve customer escalations
- Collaborative approach to sales that includes working with multiple groups both internally and externally
- Exceptional communication and presentation skills that build confidence and credibility with C and VP-level executives
- Inherent self-sufficiency, flexibility and confidence with a preference for autonomy to take ownership and manage activities & processes to achieve revenue results
- Experience/knowledge of CCaaS, CX, and Conversational Ai solutions
- Experience/knowledge selling a full suite of SaaS products
Company Overview
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