Note: The job is a remote job and is open to candidates in USA. PlayerZero is an AI-powered platform that transforms how engineering and support teams handle software issues. The company is seeking a motivated Account Executive to help grow its customer base by engaging with engineering leaders and support managers, driving revenue, and shaping the market for their simulation and support automation capabilities.
Responsibilities
- Prospecting & Pipeline Generation: Identify and engage potential customers through outbound efforts, inbound lead follow-up, and networking at industry events
- Discovery & Qualification: Conduct discovery calls to uncover pain points around issue reproduction, ticket overload, testing gaps, and support team efficiency
- Product Demonstrations: Deliver compelling demos showcasing PlayerZero's simulation engine, AI scenario generation, and ticket clustering capabilities
- Deal Management: Own the full sales cycle from initial contact through contract negotiation and close
- Stakeholder Navigation: Build relationships across engineering, QA, support, and product teams—anyone impacted by software quality and customer-reported issues
- Collaboration: Partner with Product, Engineering, and Customer Success to relay customer feedback and ensure smooth implementation
- CRM Hygiene: Maintain accurate pipeline data and forecasting in our CRM
- Market Intelligence: Stay current on trends in AI testing, support automation, and developer productivity tools
Skills
- 5+ years of B2B SaaS sales experience, preferably selling to technical or support-adjacent buyers
- Demonstrated track record of meeting or exceeding quota
- Understanding of—or genuine curiosity about—software testing, QA workflows, support operations, or AI/automation tools
- Excellent communication skills: ability to translate technical value into business outcomes
- Self-starter mentality with the ability to thrive in a fast-paced, early-stage environment
- Experience with consultative/solution selling methodologies (MEDDIC, Command of the Message, Challenger, etc.)
- Experience selling to QA, support, or engineering teams
- Background in support operations, QA, or customer success
- Familiarity with ticketing systems (Zendesk, Intercom, Freshdesk), testing tools (Playwright, Cypress, Selenium), IDEs (Cursor, CoPilot, Windsurf)
- Understanding of AI/ML applications in software development or support
- Existing network within engineering leadership or support communities
Benefits
- Flexible work environment (remote-friendly)
- Health, dental, and vision benefits
- Professional development budget
- Equity in a high-growth, early-stage company
Company Overview