Note: The job is a remote job and is open to candidates in USA. Tyler Technologies is hiring an Account Executive to sell its Public Safety Pro software suite to small and mid-sized public safety agencies. The role focuses on growing market share through new business, account expansion, cross-selling, and SaaS migration sales within an assigned territory.
Responsibilities
- Develop knowledge of Tyler’s Public Safety Pro products and services as they relate to small to mid-sized public safety agencies
- Build relationships with prospective clients to sell Public Safety Pro products and services
- Prospect, identify, and develop new business opportunities within the assigned territory
- Manage complex sales cycles from lead generation to close of sale
- Create and execute a strategic sales plan for the assigned territory, target market, and Public Safety Pro prospect base
- Identify and pursue targeted add-on, expansion, cross-sell, and SaaS migration opportunities
- Coordinate and participate in sales presentations, product demonstrations, trade shows, and on-site meetings
- Maintain and manage accurate forecasts, opportunity details, sales activity, and pipeline information in CRM
- Communicate effectively with internal staff, prospective clients, and existing clients as needed to support active sales, renewal, or expansion opportunities
- Partner with internal teams to support sales-related order processing, including licensing, hardware, contract documentation, third-party procurement details, and other information required for accurate order entry and fulfillment
- Support renewal-related sales coordination by identifying potential expansion opportunities and ensuring appropriate internal handoff of renewal, quote, or invoice-related information
- Coordinate on invoice or order questions only as they relate to active sales opportunities, closed transactions, renewals, SaaS migrations, or expansion sales
- Assist with preparation of RFP responses, sales proposals, quotes, and related documentation
- Travel to customer locations, trade shows, and on-site demonstrations, approximately 60% of the time
- Meet a pre-set annual sales quota
Skills
- Previous experience in software sales, inside sales, outside sales, account expansion, or another revenue-focused client-facing role
- Ability to generate new business while identifying and advancing qualified expansion opportunities
- Ability to manage sales activity across prospecting, discovery, follow-up, proposal support, negotiation, and close
- Prior experience using a CRM system for forecasting, opportunity management, pipeline tracking, and sales activity reporting
- Strong communication, follow-up, organizational, and documentation skills
- Must possess a competitive drive and results-oriented approach
- Ability to establish and maintain effective working relationships with clients, prospects, and employees
- Experience selling public safety software applications, including CAD, Records Management, Jail Management, Mobile, or related solutions, is strongly preferred
- Experience selling to small to mid-sized public sector or public safety agencies is preferred
- Experience identifying and following up on add-on, expansion, cross-sell, or SaaS migration opportunities from lead generation through close or appropriate internal handoff is preferred
- Experience coordinating with internal operations, contracts, finance, order management, or related teams to support sales transactions, renewals, licensing, hardware, third-party procurement, or invoice-related activity is preferred
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