Note: The job is a remote job and is open to candidates in USA. Hovercraft is a remote-first creative and innovation agency that partners with ambitious brands to create experiences across experiential, technology, retail, content, and culture. The Account Director will lead strategic client partnerships, build executive relationships, identify growth opportunities, and guide cross-functional teams in delivering integrated brand programs and exceptional client experiences.
Responsibilities
- Serve as the senior day-to-day strategic partner for clients across multiple accounts and integrated programs
- Build trusted relationships with stakeholders at every level of client organizations, becoming a valued advisor beyond individual projects
- Lead project briefing, scope alignment, timelines, and communications across internal and client teams
- Champion the client's business objectives while ensuring creative excellence and flawless execution
- Partner closely with Strategy, Creative, Production, and Technology to develop breakthrough ideas and integrated solutions
- Anticipate client needs, identify opportunities to deepen partnerships, and proactively expand Hovercraft's impact within existing accounts
- Collaborate with Executive Leadership on account planning, organic growth opportunities, and strategic client initiatives
- Ensure financial health across projects by partnering with Production on budgets, staffing, forecasting, scopes of work, and resource planning
- Help identify opportunities where experiential, retail, digital, content, and technology can work together to create more meaningful brand experiences
- Help scale the account discipline with a unique perspective on how Hovercraft can differentiate amongst the competition driven by the 101 basics and the special alchemy of service
Skills
- Remote/Hybrid - Portland or LA metro based with the ability to travel to key client meetings and activations
- 8-12+ years of experience in Account Management or Client Services within a leading experiential, creative, integrated, or innovation agency
- Proven experience leading integrated brand programs from strategy through execution for enterprise-level clients
- A track record of building trusted client relationships that lead to long-term partnerships and continued business growth
- Deep understanding of complex client organizations and the ability to navigate multiple stakeholders with confidence
- Experience managing large-scale budgets, multi-disciplinary teams, and complex workstreams simultaneously
- Strong commercial instincts with experience supporting proposals, statements of work, and strategic account planning
- Exceptional communication, presentation, and relationship-building skills with the ability to lead executive-level conversations
- Calm under pressure with a solutions-oriented mindset and a passion for delivering exceptional client experiences
- A collaborative leadership style that brings together Strategy, Creative, Production, and Technology around a shared vision
- A genuine curiosity about clients' businesses, a strong point of view on great work, and a desire to build relationships that create lasting value
- This role is based in the Portland metro area with the ability to travel to client meetings and activations as needed
- Candidates should understand how to navigate large, matrixed organizations and have experience delivering integrated work for globally recognized brands
- This role is based in the Los Angeles area with the ability to travel to client meetings and activations as needed
- Experience working with leading technology, sports, entertainment, lifestyle, or consumer brands is highly valued, along with a proven ability to build strategic client relationships and lead integrated brand experiences
- Experience working with Nike or within the broader Nike ecosystem is strongly preferred
Benefits
- Comprehensive benefits
- Remote-first company
- Anyone/anywhere in the United States is encouraged to apply
Company Overview