Note: The job is a remote job and is open to candidates in USA. GTT provides cloud networking, secure connectivity, and managed network services for enterprise customers. The Account Director will lead strategic customer relationships, drive adoption of solutions such as SD WAN and SASE, and deliver retention and revenue growth. The role will develop account strategies, identify expansion opportunities, and partner with internal teams to achieve customer and commercial outcomes.
Responsibilities
- Own and grow strategic enterprise customer relationships across assigned accounts
- Drive adoption of GTT solutions including SD WAN, SASE, Internet and cloud networking
- Develop and execute long term account strategies focused on retention and revenue expansion
- Identify cross sell and upsell opportunities aligned to customer priorities
- Translate business needs into scalable network and security solutions
- Lead executive level conversations, business reviews and strategic planning sessions
- Collaborate with Solutions Consulting, Marketing and Customer Success teams to deliver outcomes
- Maintain accurate pipeline, forecasting and account activity within CRM systems
Skills
- Our ideal candidate resides in the Greater Chicago area, or within the Twin Cities area of Minnesota
- 5 to 7 years of enterprise account management experience in B2B technology, IT services or telecommunications
- Strong experience selling cloud networking or secure connectivity solutions such as SD WAN, SASE or WAN
- Proven ability to manage complex commercial relationships and drive revenue growth
- Experience engaging and influencing senior stakeholders
- Strong commercial acumen, negotiation skills and strategic planning ability
- Proficiency using CRM platforms
- Experience working with global or multinational enterprise customers
- Demonstrated ability to lead virtual or cross functional teams
- Strong understanding of enterprise networking and security trends
Benefits
- Remote work arrangement (#LI-Remote)
- Professional development and ownership of professional development
- Collaborative and fast-paced work environment
- Opportunity to work with senior stakeholders and lead strategic planning sessions
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