Note: The job is a remote job and is open to candidates in USA. Jonas Software’s Vizergy business unit provides enterprise management software and digital solutions for hospitality clients. The Account Coordinator supports Marriott client projects by facilitating client requests, assisting Account Managers with strategic recommendations and account retention, coordinating tasks, and delivering high-quality customer service.
Responsibilities
- Responsible for helping hotel and resort clients achieve their strategic goals and maximize online visibility through supporting the Account Managers
- Facilitate client requests such as website updates, strategy changes, etc
- Assist Account Managers in retaining accounts through the development of strong relationships with key decision makers and users within an organization
- Assist Account Managers in providing strategic recommendations to improve client’s online visibility
- Collaborate with the Team Leads and Account Managers to ensure prioritization of assigned tasks
- Responsible for the timely completion of all assigned projects and tasks
- Continual learning of our products and services with the objective of providing solutions to reach our clients digital marketing goals
- Responsible for providing the highest level of customer service possible
Skills
- The right candidate will bring a positive attitude, dependability, people skills, organizational skills and computer skills (particularly Microsoft Office Suite, Salesforce, and Internet technologies)
- This position requires enhanced administrative skills and must be detail oriented
- The Account Coordinator should also possess a strong interest in client-facing interactions
- Bachelor's Degree in Marketing, Communications, or Business from an accredited college or equivalent experience
- Knowledge of Digital Marketing with strong Internet research skills
- Analytical and reporting skills
- Excellent customer relationship skills with the ability to grow and retain strategic accounts
- Ability to wear multiple hats
- Outstanding verbal / written communication and presentation skills
- Works well in a team environment and is a self-starter
- Excellent time management skills and the ability to prioritize tasks appropriately
Benefits
- Personal time
- Tenure-based incentive plans
Company Overview