Note: The job is a remote job and is open to candidates in USA. OM Performance Marketing is a digital marketing agency focused on generating new patients for dental practices through paid search, paid social, SEO, and conversion-focused websites and landing pages. The Account Coordinator will support Account Managers by coordinating workflows, maintaining project and reporting systems, managing schedules, supporting partner onboarding, and keeping account activities organized.
Responsibilities
- Serve as the day-to-day organizational hub for 2–3 Account Managers, keeping each partner's status, open items, and next steps visible at a glance
- Maintain Asana hygiene across assigned accounts — creating, updating, and closing tasks, and keeping boards and notifications clean so AMs aren't buried in noise
- Own scheduling and calendar coordination for assigned AMs, including partner check-ins, internal syncs, and follow-up meetings
- Support new partner onboarding during the critical first 30–90 days — tracking onboarding checklists, chasing down assets and access, and keeping timelines moving before the AM has to step in directly
- Managed recurring partner reporting for non-trackable and manually reported accounts by maintaining accurate spreadsheets, following up with partners to collect missing performance data, and developing reports and visualizations to support account management decisions
- Monitor email, Slack, and Asana activity for assigned AMs, and triage what needs their direct attention versus what can be handled on their behalf
- Analyze notes and track action items during partner or internal meetings when needed, and follow up until items close
- Keep documentation, files, and reporting templates organized in Google Drive so both AMs and partners can find what they need quickly
- Act as an additional, capable point of contact for partners — so they feel supported by a full team, not just one person
Skills
- • Experience with Asana or a comparable project management tool; comfortable learning new systems quickly
- • Proficient in Google Workspace (Docs, Sheets, Drive) and comfortable owning recurring reporting spreadsheets
- • Comfortable overlapping with core U.S. Eastern-time business hours
- • Exceptionally organized, with genuine energy for bringing order to competing priorities
- • Proactive communicator who follows up without being asked twice
- • Trustworthy with confidential partner and account information
- • Able to support multiple people's workflows at once without losing track of any of them
- • Excellent written and verbal English communication skills
- • Resourceful — comfortable chasing down information from partners and teammates alike
- • Exposure to a marketing, agency, or client-services environment is a plus, not required
Benefits
- Fully remote work arrangement
- Hands-on experience inside a fast-growing marketing agency
Company Overview