Note: The job is a remote job and is open to candidates in USA. Risk & Insurance Education Alliance is a nonprofit organization providing practical education and professional development for the risk management and insurance industry. The Academy Operations Specialist coordinates projects, workflows, communications, content production, programs, events, scholarships, and reporting to support efficient Academy operations.
Responsibilities
- Coordinate Academy projects and meetings by maintaining timelines, preparing agendas, documenting decisions and action items, confirming responsibilities, and following up to ensure commitments are completed
- Maintain project plans, calendars, workflows, and documentation in Monday.com and other designated systems; proactively address or escalate delays, ownership gaps, dependencies, and operational risks
- Coordinate communication and engagement with prospective and participating high schools, including initial follow-up, program information, transition into technical onboarding, routine reengagement, and monitoring of participation and credential progress
- Coordinate the production and publication of Academy content by maintaining schedules, tracking required materials and approvals, communicating with marketing, monitoring deadlines, and confirming completion
- Coordinate the operational execution of Academy programs and events, including Virtual Career Connections and other live or cohort-based initiatives, by managing schedules, communications, materials, and follow-up activities
- Administer Academy scholarship processes, including application communications, applicant support, review coordination, selection notifications, recipient documentation, and payment follow-up
- Gather program updates, participation information, and data for reports, presentations, dashboards, and the Emerging Talent Annual Report
- Develop and maintain workflows, standard operating procedures, templates, and shared resources that improve consistency and operating continuity
- Monitor Academy inquiries, respond to routine questions, route specialized requests appropriately, and track unresolved items through completion
- Participate in Academy planning and strategy discussions, providing operational insight regarding timelines, capacity, dependencies, and potential challenges
- Attend tradeshows, partner meetings, and other program-related events as needed, and perform other duties consistent with the purpose and responsibilities of the position
- Other duties as assigned
Skills
- Experience with project management tools (e.g., Monday.com) & Microsoft Office Suite
- Ability to learn new systems quickly, work both independently and collaboratively in a fast-paced, team-oriented environment
- Strong organizational skills and attention to detail, with the ability to manage multiple tasks and deadlines
- Effective written and verbal communication skills across teams and with external stakeholders
- This position is remote and can be performed from our climate-controlled office, with normal office noise. It may also be performed from a location of your choosing, in the city and state you were hired in
- The physical demands of this job include sitting in a stationary position in an office environment
- Exposure to education, professional development, or the insurance and risk management industry is a plus
- Familiarity with Risk & Insurance Education Alliance is a plus but not required
Benefits
- 17 Paid Holidays- Closed the week between Christmas Eve and New Years Day
- Medical, Dental Vision, & Supplemental Insurance
- Flexible Spending Account & Health Savings Account
- Employee Assistance Program
- Company Paid Long Term Disability
- Company Paid Life Insurance
- Vacation, Sick, Birthday, & Volunteering Paid Time Off
- 401K- 4.5% Match
- Paid Parental Leave
- Employee Referral Program
- Book Club
- Company Happy Hours
- This position is remote
- The company will provide the necessary tools to ensure you have an effective and comfortable workspace
Company Overview