Shared Imaging is a privately held organization that has been committed to growing organically and has doubled our revenue in the past 10 years and is committed to having the best technology possible to help support our clients. We pride ourselves on our "White Glove" service model by delivering the best patient experience possible.
Shared Imaging is looking for a Regional Operations Supervisor to cover our California, Washington and Oregon sites. Preference of residency is the Northern California (San Francisco / Sacramento) area.
Summary of Job Responsibility
Reporting to the Regional Operations Manager, the Regional Operations Supervisor (ROS) will perform and meet clinical and supervisory responsibilities required in the tactical and strategic operations in fulfillment of Shared Imaging's obligations related to mobile and full-time customers focusing on employee and customer satisfaction and retention.
Essential Functions:
-
The Regional Operations Supervisor (ROS) will supervise operational activities associated with Mobile and Full-Time contracts within the assigned region.
-
This role will have direct supervisory responsibility for Technologists and Technologist Aides supporting Shared Imaging's customers.
-
Assist the Regional Manager in supplying customers with complete and accurate performance and regulatory documentation for all information contractually required.
-
Ensure Shared Imaging meets the standards set forth by our customers and follows all policies and procedures established by customers and agreed to by Shared Imaging.
-
Build collaborative working relationships with direct reports, peers, co-workers, Shared Imaging Executive Team members, and customer staff to enhance customer service and engagement.
-
Assist with maintaining employee licensure, certifications, competency assessments, safety requirements, and standards required by customers and Shared Imaging.
-
Assist in leading the onboarding of new contract services to ensure contractual commitments and customer expectations are met.
-
Assist with maintaining radiation exposure documentation and serve as a leader in magnet and radiation safety.
-
Act as a Regional Safety Officer in designated regions, providing a safe environment for all Shared Imaging personnel, customer personnel, patients, and vendors in relation to Shared Imaging's diagnostic imaging assets, radiation safety, and magnet safety.
-
Share accountability with the Regional Manager for the P&L performance associated with Shared Imaging's contracts within the designated region. Work collaboratively with the Sales, Transportation, Asset Management, and Finance teams to ensure quarterly margin objectives are met.
-
Actively serve as a preceptor, instructor, and tutor for all employees, regardless of job duties. Perform direct-report employee performance appraisals, disciplinary actions, reprimands, and follow-up activities regarding progress or prescribed action plans as instructed by the Regional Manager. Document employee training and new employee orientation. Play an active role in employee recruitment and retention.
The ideal candidate must possess:
- Effective organizational and interpersonal skills, ability to communicate and manage at all levels of the organization.
- Strong problem solving and critical thinking skills.
- Formal process and quality management training such as lean six sigma.
- A solid understanding of P&L reports and the drivers behind profitability.
- A positive track record of B2B customer engagement and management preferably with healthcare providers.
- Experience creating and cultivating engaged, self-directed teams.
- Above average skill-level with Microsoft Word, Excel and PowerPoint
Education, Experience and Travel
- Bachelor Degree
- Knowledge of the US healthcare industry, diagnostic imaging trends and technology.
- Business development, strategy and forecasting exposure
- Excellent communication and relationship-building skills.
- Work from home, with daily or overnight travel (5-7 times/month).
- Prior experience as an X-Ray, CT, Nuclear Med or MRI Technologist, preferred.
- Radiology Department Supervisor/Manager, preferred.
We value our employees and we want them to be healthy and happy. We offer competitive salaries, travel allowance and a diverse blend of benefits, incentives, and business practices and we are continually evaluating our offerings to ensure that Shared imaging is a truly great place to work!
- Health, dental, and vision insurance
- Company paid dental (with applicable health plans)
- 401k matching
- Company sponsored life insurance
- Voluntary supplemental life insurance
- Voluntary short term / long term disability options
- Flex PTO & paid holidays
- Company swag
- Health club reimbursement
- Childcare discount
- Wellness program with generous incentives
- Employee recognition programs
- Team building events & employee appreciation lunches
- Referral bonus programs
- Job training & professional development
This is an exempt position with a salary range of $140,000 - $145,000 a year, along with additional incentives.
We require that all Shared Imaging LLC employees have a completed background check and drug screen on file.
Shared Imaging is committed to equal employment opportunity. The company offers a drug-free work environment to all qualified applicants without regard to race, color, religion, sex, age, national origin, sexual orientation, disability, marital status, veteran status or any other category protected by applicable law. Equal employment opportunity includes hiring, training, promotion, transfer, demotions and termination.
Bachelor's degree, healthcare and diagnostic imaging knowledge, process and quality management training, P&L understanding, customer engagement, team leadership, and Microsoft Word, Excel, and PowerPoint proficiency. Imaging technologist experience preferred.
Key Responsibilities
- supervising operations
- managing teams
- ensuring compliance
Skills & Tools
Microsoft Word, Microsoft Excel, Microsoft PowerPoint
Job Details
- Category: Business Operations
- Seniority: Mid Level
- Commitment: Full Time
- Workplace: Remote — Sacramento or California or Washington or Oregon or San Francisco
- Salary: USD 140,000 – 145,000 / year
- Languages: English
Benefits
- 401k matching
- Generous paid time off
- Retirement plan
About Shared Imaging
A healthcare imaging organization providing mobile and full-time diagnostic imaging services with a patient-focused service model. — Industry: Healthcare