Responsibilities
The Regional IT Operations Manager is responsible for the design, stability, security, and evolution of Exaktera’s core IT infrastructure across US based sites.
While not a formal people management position, the role provides technical leadership, mentorship, and operational coordination to local IT teams, helping drive consistency, resilience, standardization, security, and reduction of operational risk across the region.
The successful candidate should be located on the U.S. East Coast, preferably in the Northeast region, and be able to travel to the Vermont site as business needs require.
Technical Skills:
VMware vSphere administration in production environments
Windows Server administration
Veeam Backup & Recovery
Enterprise networking fundamentals (VLANs, routing concepts, CLI-based switching)
Sophos firewall administration (policy management, VPN basics)
Microsoft 365 and Entra ID administration
Active Directory consolidation
Identity, MFA, and SSO integration concepts
Incident response collaboration with MDR providers (e.g., Arctic Wolf)
Experience evaluating and implementing infrastructure improvements across multi-site environments
Strong technical decision-making and risk assessment capabilities
Manufacturing or regulated IT environments
Multi-site or post-acquisition IT integration experience
Your Job Profile
Required Qualifications & Skills
NinjaOne or similar RMM tooling
PowerShell automation (infrastructure-safe)
SharePoint / Microsoft 365 migrations
ERP system operational support (Business Central preferred)
Personal Skills:
Independent, structured, and reliable working style
Strong analytical and troubleshooting capabilities
Clear technical communication skills
Ability to mentor and support less-experienced IT staff
Calm and methodical approach during incidents
Documentation-driven mindset
Benefits
About us
Exaktera brings together world-class brands in lasers, LEDs, and optical systems delivering reliable, high-performance solutions to OEMs and end-users worldwide. In industrial, medical and machine vision markets, our technologies power progress where light matters most. With a global footprint and deep technical expertise, Exaktera provides customers with a single, trusted partner for advanced optical components, systems, and enclosures. Our brands combine decades of engineering excellence with proven application knowledge, ensuring the highest performance, reliability, and value.