The Regional Director, Developer Services is a leadership position responsible
for overseeing the sales and operational activities for developer services
across a designated region. This role requires a strategic, results-oriented
individual with a deep understanding of community development, project
management, and the Regional Developer Services area. The Regional Director will
drive both the sales efforts to acquire new developer clients and manage the
operational efficiency of ongoing community developments to ensure smooth
transitions, profitability, and high levels of customer satisfaction.
This is a remote position based in Florida, with up to 75% travel throughout the
market.
Key Responsibilities:
Sales Leadership:
Business Development & Client Acquisition: Lead sales efforts to identify and
secure new developer clients for the company's Developer Services, expanding
the customer base and driving regional growth.
Relationship Building: Cultivate and maintain strong relationships with key
stakeholders, including developers, contractors, HOA representatives, and
local authorities.
Proposal & Contract Negotiation: Oversee the preparation of proposals,
presentations, and contracts for new developments, ensuring the company’s
value propositions are clearly articulated and tailored to client needs.
Sales Targets & Forecasting: Set and monitor sales targets and performance
metrics for the regional sales team, driving accountability and achieving
revenue goals.
Operational Oversight:
Project Execution: Ensure the seamless execution of development projects,
from initial planning through to completion, maintaining a focus on timely
delivery, budget management, and quality assurance.
Cost Management & Budgeting: Work closely with internal teams and project
managers to estimate project costs, establish budgets, and monitor financial
performance across all Developer Services projects.
Resource Allocation: Ensure optimal allocation of resources (e.g., personnel,
materials, contractors) for each project, maximizing efficiency and
minimizing delays.
Process Improvement: Continuously review and improve operational workflows to
enhance project timelines, cost-effectiveness, and overall service delivery.
Team Management & Leadership:
Regional Team Leadership: Manage and mentor a team of sales, project
management, and operations professionals, providing leadership, training, and
support.
Cross-Functional Collaboration: Collaborate with other regional directors,
senior leadership, and cross-functional teams (e.g., marketing, finance,
legal) to ensure alignment across business objectives and strategies.
Performance Monitoring: Set clear expectations for team performance,
conducting regular evaluations, and providing constructive feedback to drive
continuous improvement.
Developer & Homeowner Transitions:
Smooth Transition Management: Oversee the transition process from
developer-controlled communities to homeowner-controlled associations,
ensuring the timely handover of operations, documentation, and community
management responsibilities.
Customer Service Excellence: Ensure that all interactions with homeowners and
developers are professional, timely, and solutions-driven, with a focus on
providing exceptional service and resolving any issues promptly.
Market & Industry Awareness:
Market Analysis: Stay current on industry trends, competitive landscape, and
local/regional market conditions to identify new business opportunities and
anticipate potential challenges.
Networking: Represent the company at industry events, trade shows, and
networking opportunities to build the brand and generate business leads.
Strategic Planning: Collaborate with executive leadership to develop
long-term strategies for regional growth and competitive advantage in the
Developer Services market.
Compliance & Risk Management:
Regulatory Compliance: Ensure that all projects and sales activities adhere
to local regulations, industry standards, and company policies.
Risk Mitigation: Identify potential risks in the sales process, project
execution, and client relationships, and develop strategies to mitigate these
risks.
Qualifications
Qualifications:
Education: Bachelor’s degree in business administration, Real Estate,
Finance, or a related field (MBA or advanced degree preferred).
Experience: At least 7-10 years of experience in sales and operations
management, preferably within real estate, community development, or
developer services.
Industry Knowledge: Strong understanding of Common Interest Communities
(CICs), Large Scale HOA management, Condominium, residential development
processes.
Sales Expertise: Proven track record of successfully managing sales cycles,
client acquisition, and revenue growth in a B2B environment.
Project Management: Experience managing complex projects with multiple
stakeholders, timelines, and budgets.
Leadership & Team Management: Demonstrated ability to lead and motivate
teams, ensuring high levels of performance, collaboration, and
accountability.
Technical Proficiency: Advanced knowledge of Microsoft Office Suite (Excel,
PowerPoint, Word), CRM software (e.g., Salesforce), and project management
tools (e.g., Microsoft Project, Asana).
Communication Skills: Excellent verbal and written communication skills, with
the ability to effectively present ideas and negotiate contracts with
developers, vendors, and clients.
Problem-Solving: Strong analytical and problem-solving skills, with the
ability to develop creative solutions to overcome operational challenges.
Additional Attributes:
Strategic Thinking: Ability to think strategically and plan for long-term
growth while managing day-to-day operations effectively.
Customer-Centric: Focused on providing an exceptional experience for clients,
developers, and homeowners, always striving to exceed expectations.
Adaptability: Ability to adapt to changing market conditions and navigate
complex, fast-paced environments.