Role Description The Quality Assurance Director is a full-time, remote role responsible for overseeing and enhancing the fund’s quality framework across all lending and operational processes. This role leads the development, implementation, and continuous improvement of quality assurance policies, procedures, and controls to ensure consistent adherence to regulatory, compliance, and internal standards. The director collaborates with credit analysts, film industry partners, and operations teams to monitor transaction workflows, perform risk-focused quality reviews, and resolve process gaps.
Daily responsibilities include designing quality metrics, conducting audits and root-cause analyses, preparing quality performance reports for leadership, and driving corrective and preventive action plans. The role also involves training team members on quality best practices, supporting technology and process implementations, and promoting a culture of accountability and operational excellence.
Qualifications
Strong background in Quality Assurance and Quality Control, with demonstrated ability to design and maintain robust standards in financial or investment environments.
Experience in Quality Management, including setting quality objectives, monitoring performance metrics, and leading continuous improvement initiatives.
Proficiency in Quality Auditing, with skills in conducting systematic reviews, documenting findings, and implementing corrective actions.
Knowledge of Quality Systems, including establishing and managing frameworks, documentation, and governance for process consistency.
Proven experience in financial services, specialty finance, or credit risk management; exposure to film or media financing is beneficial.
Ability to analyze complex data, identify trends, and communicate insights clearly to cross-functional stakeholders and senior leadership.
Strong organizational, problem-solving, and decision-making skills, with the ability to work independently in a remote, distributed team environment.
Bachelor’s degree in business, finance, engineering, or a related field; advanced certifications in quality (e.g., CQE, CQA, Six Sigma) are a plus.