Job Title: Project Manager, Global Services NPDI Department: Global Services
PMO
Location: Global Reports to: Senior Manager, Global Services PMO
Brief Job Description
As a Project Manager within the Global Services PMO, you will support the
execution of New Product Development & Introduction (NPDI) initiatives, along
with select digital and service transformation programs. This role is
responsible for ensuring service requirements are effectively integrated into
product development and launch activities, enabling readiness, scalability, and
successful global deployment.
You will work closely with cross-functional teams including Product Management,
Engineering, Operations, Supply Chain, and Regional Services to coordinate
deliverables across the NPDI lifecycle. The role requires strong execution
discipline, structured project management capability, and the ability to operate
in a global matrix environment.
You will contribute to ensuring projects are delivered on time, within scope,
and aligned to Global Services objectives, while supporting continuous
improvement of PMO processes and governance.
Key Responsibilities and Measurement Criteria
Project Execution & Delivery (40%)
• Support planning and execution of NPDI and digital services projects using
established PMO and Vertiv Operating System (VOS) frameworks.
• Track and manage project schedules, deliverables, risks, and dependencies
across cross-functional teams.
• Ensure service readiness requirements (e.g., documentation, training,
enablement, cost inputs) are incorporated into project deliverables.
• Support stage-gate governance activities from concept through launch and post
launch readiness. Stakeholder Coordination & Communication (25%)
• Act as a liaison between Global Services and functional teams to support
alignment across Product, Engineering, Supply Chain, and Regional Services.
• Facilitate communication across global stakeholders to ensure visibility of
project status, risks, and dependencies.
• Assist in preparing project updates, dashboards, and executive status
reports.
• Support regional coordination to ensure readiness requirements reflect
deployment needs. Process & Continuous Improvement (20%) • Contribute to
standardization of PMO tools, templates, and processes to improve efficiency and
scalability.
• Support adoption of digital tools for project tracking, reporting, and service
readiness.
• Participate in continuous improvement initiatives to strengthen NPDI service
integration and execution consistency. Data Tracking & Governance Support (15%)
• Maintain accurate project tracking using PMO tools and reporting systems
(e.g., Power BI, Smartsheet, MS Project).
• Support monitoring of project KPIs including schedule adherence, readiness
milestones, and risk escalation tracking.
• Assist in documenting lessons learned and supporting governance updates
within the PMO framework. Qualifications Required / Minimum
Qualifications
• 3–6 years of experience in project coordination or project management roles
within a global or matrix organization.
• Exposure to product development, service development, or NPDI-type
environments preferred.
• Bachelor’s degree in Business, Engineering, Project Management, or related
field.
• Strong organizational and communication skills with ability to manage multiple
priorities.
• Proficiency in Microsoft Office Suite; familiarity with project tracking tools
(Smartsheet, MS Project, Jira, etc.) preferred.
• Ability to work effectively across global teams and time zones.
Preferred Qualifications
• PMP, CAPM, Agile, or Lean Six Sigma certification preferred.
• Exposure to digital transformation or service enablement initiatives.
• Experience working in structured PMO environments.
• Strong analytical and reporting skills (Power BI exposure a plus).
• Additional languages beneficial in a global role.
Travel Requirements Up to 10–1
5% international travel may be required depending on project needs and global
coordination requirements.
The successful candidate will embrace Vertiv’s Core Principals & Behaviors to
help execute our Strategic Priorities.
OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Inclusion.
OUR STRATEGIC PRIORITIES
• High-Performance Culture• Customer Focus
• Operational Excellence
• Innovation
• Financial Strength
VERTIV BEHAVIORS
Own it
Act with urgency
Foster a customer-first mindset
Think big and execute
Lead by example
Drive continuous improvement
Learn and seek out development
Promote transparent & open communication
About Vertiv
Vertiv (NYSE: VRT) brings together hardware, software, analytics and ongoing
services to enable its customers’ vital applications to run continuously,
perform optimally and grow with their business needs. Vertiv solves the most
important challenges facing today’s data centers, communication networks and
commercial and industrial facilities with a portfolio of power, cooling and IT
infrastructure solutions and services that extend from the cloud to the edge of
the network. Headquartered in Westerville, Ohio, USA, Vertiv employs around
34,000 people and does business in more than 130 countries. Visit Vertiv.com to
learn more.
Work Authorization
No calls or agencies please. Vertiv will only employ those who are legally
authorized to work in the United States. This is not a position for which
sponsorship will be provided. Individuals with temporary visas such as E, F-1,
H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or
in the future, are not eligible for hire.
Equal Opportunity Employer
Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal
opportunities for all with respect to hiring, terms of employment, mobility,
training, compensation, and occupational health, without discrimination as to
age, race, color, religion, creed, sex, pregnancy status (including childbirth,
breastfeeding, or related medical conditions), marital status, sexual
orientation, gender identity / expression (including transgender status or
sexual stereotypes), genetic information, citizenship status, national origin,
protected veteran status, political affiliation, or disability. If you have a
disability and are having difficulty accessing or using this website to apply
for a position, you can request help by sending an email to help.join@vertiv.com
[help.join@vertiv.com].
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