Title: Program Director – Global Clients (Data Center & Cloud Infrastructure)
Location: Remote (ideally based in Abilene, TX)
Salary Range: $125,000 – $135,000 (Base); $1,000/mo Car Allowance; Bonus
eligible
Reports To: Senior Program Director, Global Clients Americas
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Job Summary
The Program Director – Global Clients Americas serves as the executive-level
Security Advisor and strategic partner for a highly sophisticated,
technology-driven enterprise with a large-scale data center and cloud
infrastructure footprint. This role provides strategic leadership and
operational governance for a $50M security program across two mission‑critical
locations operating 24,000 hours per week, supporting high‑availability
environments with evolving risk, scale, and innovation demands.
The Program Director has full accountability for program strategy, financial
performance, and service delivery across these sites. This leader ensures
alignment between client business objectives and Securitas’ operating model,
driving consistency, resilience, and continuous improvement in complex data
center and corporate environments.
Operating at an executive level, this role serves as the primary escalation
point and trusted advisor to senior client stakeholders, balancing
standardization with site‑specific flexibility while delivering measurable
business value in a fast‑paced technology setting.
This position is designed for a senior leader who can operate at both the
strategic and operational levels—setting vision and standards for the program
while ensuring disciplined execution on the ground in hyperscale and enterprise
data center environments.
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Distinguishing Characteristics
This position applies to salaried supervisory employees who manage a global
client program and associated work units. The role is primarily strategic and
leadership-focused, with routine execution of subordinate duties limited to no
more than 40% of overall responsibilities.
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Essential Functions
Global Program Leadership & Client Partnership
Serve as the senior-most point of contact and trusted Security Advisor for the
client, maintaining strong executive relationships and ensuring exceptional
service delivery across all regions, with particular focus on data center and
cloud infrastructure operations.
Lead the design, execution, and evolution of a comprehensive global security
program aligned with the client’s risk posture, business objectives, and growth
strategy for hyperscale and enterprise data centers.
Provide strategic counsel to client leadership on security governance, emerging
risks, operational resilience, and best practices in global security management
for mission-critical technology environments.
Financial & Operational Accountability
Maintain full P&L ownership for portfolio, including budgeting, forecasting,
margin performance, and cost optimization.
Lead long-range financial planning and annual operating plans in partnership
with client leadership.
Analyze financial, operational, and performance data to drive informed
decision-making and continuous improvement.
Ensure financial discipline while supporting scalability, innovation, and global
growth initiatives across data center and corporate operations.
Governance, Risk & Compliance
Direct and oversee global security risk assessments and reviews using industry
best practices and client-specific tools, with emphasis on physical security for
data centers, cloud infrastructure, and high-security facilities.
Ensure consistent application of post orders, operating procedures, and
compliance standards across the entire portfolio, including technology campuses
and data center sites.
Support crisis management, special events, and emergency response planning as
required, including incidents impacting data center availability and critical
infrastructure.
Service Delivery & Workforce Oversight
Ensure appropriate staffing levels across all locations in collaboration with
regional and branch leadership, including specialized security teams supporting
data center operations.
Oversee workforce planning, scheduling effectiveness, and labor cost controls
while meeting client service expectations in 24/7/365 environments.
Drive consistency in service delivery, performance standards, and customer
experience across all sites, with particular focus on high-security,
access-controlled facilities.
Global Coordination & Growth Support
Coordinate and lead global RFI and RFP responses, including pricing strategy,
financial modeling, and cross-region alignment.
Support rapid client growth, global expansion, new site activations, and
large-scale program transitions, including new data center builds and
expansions.
Develop and manage a global service delivery network across more than 45
countries, leveraging regional Securitas teams and strategic alliance partners.
Apply a standardized global governance model while enabling regional
adaptability based on regulatory, cultural, and operational requirements.
Continuous Improvement & Innovation
Identify opportunities to enhance security operations through process
improvement, technology integration, and innovative service models tailored to
data center and cloud infrastructure environments.
Establish and deploy global best practices and standardized operating models
aligned with the Global Clients Americas framework.
Drive measurable improvements in efficiency, effectiveness, and client
satisfaction through data-driven decision-making and use of security technology
platforms.
Leadership & Stakeholder Engagement
Build strong partnerships with internal Securitas leadership, regional teams,
and functional stakeholders.
Provide clear direction, coaching, and accountability to program leadership
teams supporting the client.
Regularly conduct executive-level business reviews with the client and internal
leadership.
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Minimum Qualifications
Education & Experience
Bachelor’s degree preferred; equivalent experience will be considered.
Minimum of 10 years of progressively responsible leadership experience in
security operations, global account management, program management, or a closely
related field.
Required: Demonstrated experience leading large, complex, multi-region or global
client programs with full financial accountability.
Strongly preferred: Experience providing security leadership for data center
environments or servicing large-scale cloud / technology clients (e.g.,
hyperscale or enterprise data center operators, global cloud platforms, or major
technology companies).
Preferred: Prior law enforcement, military, or government security experience,
particularly in roles involving critical infrastructure, investigations, or
high-risk environments.
Technical & Professional Skills
Strong business acumen with proven P&L management experience.
Ability to operate effectively in a global business environment with diverse
stakeholders and cross-functional teams.
Proficiency in Microsoft Office applications including Word, Excel, PowerPoint,
Outlook, Teams, SharePoint, and Visio.
Exceptional communication, executive presence, and stakeholder management
skills, including experience engaging senior leaders in technology or data
center organizations.
Ability to interpret and apply security standards and best practices for
mission-critical facilities, including access control, incident management, and
physical security technology.
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“Securitas is committed to diversity, equity, inclusion and belonging in the
workplace. All qualified applicants will receive consideration for employment
without regard to race, color, religion, age, sex, sexual orientation, gender
identity, national origin, disability, status as a protected veteran, or any
other applicable legally protected characteristic.”
Company Website: https://www.securitasinc.com [https://www.securitasinc.com]
#AF-SSTA
Security Guard / Securitas Security / HURST TX / TXDPS License # B03946
Securitas employees come from all walks of life, bringing with them a variety of
distinctive skills and perspectives. United through our common purpose, we
provide the security needed to safeguard our clients' assets and people. Our
core values - Integrity, Vigilance and Helpfulness - are represented by the
three red dots in the Securitas logo. If you live by these values, we’re looking
for you to join the Securitas team.
Benefits include:
Retirement plan
Employer-provided medical and dental coverage
Company-paid life insurance
Voluntary life and disability insurance
Employee assistance plan
Securitas Saves discount program
Paid holidays
Paid time away from work
Additionally, some populations may have the availability of accessing earned
wages on a daily basis, prior to payday. Restrictions and fees may apply.
Certain waiting periods may also apply. Paid time away from work may be
available either through a combination of vacation and sick time or under a PTO
policy, depending on local requirements. Benefits may be different for union
members.
Our Company Mission:
Securitas’ mission is to protect homes, workplaces, and communities by providing
the security services they need to protect their assets, safeguard their people,
and maintain their ability to generate profits.
Our Values:
Securitas’ core values - Integrity, Vigilance and Helpfulness - are the
foundation for our employees to build trust with customers, colleagues, and the
surrounding community.
Integrity:
Securitas employees are honest and trusted by customers to safeguard their
premises and valuables. We don’t compromise on integrity and create an open
forum for our employees and customers to voice opinions, report improprieties,
and share information.
Vigilance:
Seeing, hearing, and evaluating. A Securitas employee is always attentive and
often notices things that others don’t. Their vigilance is necessary in order to
be aware of potential risks or incidents that may take place on our customers’
premises.
Helpfulness:
As part of an on-going effort to ensure safety, Securitas employees are always
ready to help if an incident occurs that requires intervention regardless of
whether or not it is directly related to their job.