Job Description
Role: Production Support / Operations Engineer
Industry: Healthcare / Medicaid
Location: Remote
Duration: 12+ Months
Experience Needed: 8+ Years
Key Skills:
IBM DataPower – Advanced
IBM Integration Bus (IIB) – Advanced
MOVEit / MFT – Advanced
SQL – Advanced
Splunk – Advanced
Linux & Shell Scripting
ServiceNow
IBM ACE, MQ, WSRR
IBM DataStage & DB2
Responsibilities:
Provide production and application support for Medicaid systems.
Perform real-time monitoring, incident management, troubleshooting, and RCA.
Support MFT, batch jobs, web services, and Linux-based systems.
Manage production deployments and operational readiness.
Use Splunk and SQL for monitoring and troubleshooting.
Develop SOPs and drive automation/continuous improvement.
Coordinate with engineering, vendors, and business teams.
Experience:
Overall: 8+ years in Production/Application Support or IT Operations.
US Experience: 3+ years preferred.
Strong communication and stakeholder management skills.
Ideal Candidate:
Senior Production Support Engineer with strong hands-on experience in IBM DataPower, IIB, MOVEit, SQL, Splunk, Linux, and incident/RCA management.
Additional Information
All your information will be kept confidential according to EEO guidelines.