About Brighthush and the Future of Customer Data
Brighthush is a trailblazer at the intersection of technology, data science, and customer experience. With a portfolio that spans cloud‑native platforms, AI‑driven analytics, and secure data exchange, we empower businesses worldwide to unlock the true value of their customer data. Our mission is simple yet ambitious: to create a world where every organization can harness data responsibly, innovate faster, and deliver personalized experiences that delight customers and drive sustainable growth.
As a global leader in data‑centric solutions, Brighthush is committed to building a culture of curiosity, collaboration, and continuous learning. We believe that the best ideas come from diverse perspectives, and we foster an inclusive environment where every team member can thrive. Whether you’re a seasoned product veteran or a rising star in the industry, you’ll find a place at Brighthush where your voice matters, your impact is measurable, and your career trajectory is limitless.
Why This Role is a Game‑Changer
We’re looking for a visionary Product Manager to spearhead our Customer Data Exchange platform—a cornerstone of our product suite that enables secure, real‑time data sharing across partners, regulators, and internal stakeholders. In this role, you’ll translate complex market needs into a compelling product roadmap, collaborate with cross‑functional teams, and drive the product from concept to launch and beyond. Your work will directly influence how millions of customers interact with data, shaping the future of privacy‑first, data‑driven commerce.
Key Responsibilities
- Define and Own Product Vision: Craft a clear, forward‑looking product vision that aligns with Brighthush’s strategic objectives and resonates with customers, partners, and internal stakeholders.
- Develop and Execute Product Strategy: Translate vision into a detailed strategy, including market segmentation, competitive positioning, pricing models, and go‑to‑market plans.
- Manage Product Backlog: Prioritize features, enhancements, and bug fixes based on customer value, business impact, and technical feasibility. Work closely with engineering, design, and data science teams to deliver high‑quality releases on schedule.
- Stakeholder Collaboration: Partner with sales, marketing, customer success, and legal teams to gather requirements, validate assumptions, and ensure alignment across the organization.
- Data‑Driven Decision Making: Leverage analytics, user research, and market intelligence to inform product decisions, measure success, and iterate rapidly.
- Customer Advocacy: Serve as the voice of the customer within the organization, championing user needs and ensuring that the product delivers tangible value.
- Governance and Compliance: Work with compliance and security teams to embed privacy, data protection, and regulatory requirements into the product lifecycle.
- Product Lifecycle Management: Oversee the entire product lifecycle—from ideation and prototyping to launch, growth, and eventual sunset—ensuring a seamless experience for all stakeholders.
- Mentorship and Leadership: Guide junior product managers and cross‑functional teammates, fostering a culture of learning and high performance.
Essential Qualifications
- Bachelor’s degree in Computer Science, Engineering, Business, or a related field (or equivalent professional experience).
- Minimum of 3 years of product management experience, with at least 3 years in software product lifecycle management.
- At least 1 year of advanced domain experience in data exchange, data privacy, or a related field.
- Proven track record of delivering successful software products from concept to market.
- Strong understanding of Agile methodologies (Scrum, Kanban) and experience working in an Agile environment.
- Excellent analytical skills, with the ability to interpret data, derive insights, and make evidence‑based decisions.
- Exceptional communication and storytelling abilities—capable of translating complex technical concepts into clear, compelling narratives for diverse audiences.
- Experience collaborating with cross‑functional teams, including engineering, design, data science, marketing, and legal.
- Comfortable with a flexible travel schedule (0–25% travel) to meet with partners, attend conferences, and support global initiatives.
Preferred Qualifications
- Master’s degree in Business, Data Science, or a related discipline.
- Experience in the healthcare, fintech, or regulated data industries.
- Familiarity with data privacy regulations (GDPR, CCPA, HIPAA) and data governance frameworks.
- Hands‑on experience with data exchange protocols (e.g., HL7, FHIR, Open Banking APIs).
- Prior experience leading product teams in a remote or distributed environment.
- Proficiency with product management tools (Jira, Confluence, Aha!, Productboard).
- Strong network within the data and technology ecosystem.
Skills & Competencies
- Strategic Thinking: Ability to see the big picture while managing day‑to‑day details.
- Customer‑Centric Mindset: Deep empathy for users and a relentless focus on delivering value.
- Analytical Rigor: Comfortable working with metrics, KPIs, and data dashboards.
- Leadership & Influence: Inspire and guide cross‑functional teams without direct authority.
- Adaptability: Thrive in a fast‑paced, evolving environment.
- Technical Acumen: Understand software architecture, APIs, and data pipelines to make informed decisions.
- Communication: Articulate vision, strategy, and priorities to stakeholders at all levels.
Career Growth & Learning Opportunities
At Brighthush, your career path is as dynamic as the products you build. We offer:
- Structured mentorship programs with senior leaders.
- Access to industry conferences, workshops, and certifications.
- Internal learning tracks covering product management, data science, AI ethics, and regulatory compliance.
- Opportunities to lead cross‑domain initiatives, such as AI‑driven personalization or global data compliance.
- Clear promotion pathways from Product Manager to Senior Product Manager, Director, and VP of Product.
- Rotational programs that let you explore adjacent roles—engineering, data science, or business strategy.
Work Environment & Culture at Brighthush
Brighthush is proud to be a fully remote organization, offering flexibility to work from any of the following states: Pennsylvania, Maryland, Washington, North Carolina, Louisiana, Kentucky, Kansas, Indiana, Illinois, Georgia, Iowa, Florida, Colorado, California, Delaware, Connecticut, Arkansas, Arizona, Alabama, Alaska, Nevada, Vermont, Tennessee, Idaho, Oklahoma, Hawaii, Mississippi, Utah, New Hampshire, New Mexico, Wyoming, North Dakota, South Dakota, Rhode Island, West Virginia, Missouri, Texas, District of Columbia, Ohio, New Jersey, Oregon, South Carolina, Virginia, Massachusetts, Nebraska, Minnesota, Michigan, Wisconsin, New York, Maine. We celebrate diversity, encourage open dialogue, and prioritize work‑life balance.
Our culture is built on four pillars:
- Innovation: We reward bold ideas and rapid experimentation.
- Collaboration: Cross‑functional teamwork is the engine of our success.
- Integrity: Ethical data practices and transparency guide every decision.
- Growth: Continuous learning is embedded in our daily routines.
Compensation, Perks, and Benefits
While the base salary for this role ranges from USD 86,400 to 138,600 per year, Brighthush offers a comprehensive benefits package designed to support your well‑being and professional growth:
- Competitive base salary and performance‑based bonuses.
- Equity options to share in Brighthush’s long‑term success.
- Health, dental, and vision insurance with generous coverage.
- Flexible paid time off and a generous parental leave policy.
- Unlimited learning budget for courses, certifications, and conferences.
- Wellness stipend, mental health resources, and virtual fitness classes.
- Annual team retreats and virtual social events to strengthen community.
- Remote‑friendly equipment stipend and home‑office support.
How to Apply
Ready to shape the future of customer data? Submit your application through the Brighthush careers portal and join a team that values innovation, impact, and personal growth. We look forward to exploring how your expertise and passion can help us build the next generation of secure, customer‑centric data solutions.
Apply Today and Become a Catalyst for Change at Brighthush!
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