Who you are
3+ years in product management, ideally with some time in healthcare tech or another complex, regulated, or operations-heavy domain
A strong executor: you take ambiguous problems, break them down, and ship, without needing everything defined for you
Solid data instincts: you define the right metrics, work with real datasets, and communicate findings clearly to both clinical and commercial audiences
Comfort with technical and clinical complexity: you can hold your own in an engineering sprint and a clinical review, and you're eager to learn the domain fast (FHIR, interoperability, EHR workflows)
Genuine care for providers and members: the people using what you build show up in your decisions
Clear, direct communication and strong cross-functional collaboration
Fluency with AI and a genuine desire to build with it: you understand how modern AI models work well enough to know where they're reliable and where they aren't, you reach for AI tools to prototype and think, and you're excited to ship AI-powered features rather than just talk about them
Bonus: experience with EHR or EMR systems, clinical workflows, healthcare interoperability, or provider-facing tools
At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams
What the job involves
Care Delivery is the infrastructure that powers how Maven members access care and how our providers deliver it
Every program we run across maternity, fertility, menopause, and pediatrics, depends on it. It's where clinical workflows, provider tooling, and the systems that make care measurable, billable, and scalable at Maven's scale all come together
We're looking for a Product Manager to help build that platform: the EHR and clinical tooling, provider workflows, messaging, and the data and billing infrastructure that turn Maven's care model into something reliable and scalable
You'll own defined capabilities within the platform and drive them from problem to shipped, in close partnership with engineering, clinical, design, and operations. It's a high-leverage seat. What you build here touches every program Maven offers
You'll report to the Group Product Manager, Care Delivery, and work closely with our providers, as well as Clinical Product, Member Experience, Operations, and the Data and AI Platform teams
Own specific Care Delivery capabilities end-to-end, provider workflows, clinical documentation, messaging, scheduling and matching, or quality and billing infrastructure, from problem definition through launch and iteration
Make crisp, well-reasoned product decisions, especially where clinical accuracy and provider experience are both at stake
Use AI hands-on to move faster, prototyping with AI tools to test ideas and pressure-test flows before committing engineering time, and identify and build AI-powered capabilities into the care delivery platform where they genuinely improve the provider or member experience
Partner daily with engineering and design to ship reliable platform capabilities, and with clinical and operations partners so that what you build works for real providers and members
Translate regulatory and quality requirements, like HEDIS measures and clinical coding, into clean product experiences that add value without adding friction
Instrument what you ship, watch how it performs, and iterate. Bring data to every decision
Build platform primitives, reusable capabilities that serve many programs, rather than one-off features
Bring a point of view on how AI can improve care delivery workflows, and put it to work in how you build
Benefits
Maven for Mavens: access to the full platform and specialists, including care for everything from mental health, reproductive health, family planning, pediatrics
Whole-self care through wellness partnerships
Weekly breakfast, lunch, and get-togethers
16 weeks 100% paid parental leave, flexible time upon return, and $1.5K/mo for 2 months, new parent stipend (for Mavens who've been with us at least six months)
Annual professional development stipend and access to a personal career coach through Maven
401K matching for US-based employees (immediately vesting)