About the position
The Prior Authorization Assistant (Clinic) at Dent Neurologic Institute ensures that prior authorizations are complete, accurate, and current, enabling patients to receive their medications in a timely manner without delaying treatment. The institute's culture is built on respect, quality, productivity, and well-being, aiming to make a difference for both patients and colleagues.
Responsibilities
• Submit authorizations for prescription medications ordered in the employed department for all medical insurances and no-fault (if applicable).
• Review documents multiple times throughout the shift to perform prior authorization submission through appropriate websites (e.g., Cover My Meds).
• If working remotely, communicate and send any prior authorization requests to a nursing team member in the office to print, perform, and submit via electronic fax.
• Perform training for operational teams to ensure quality goals are met.
• Communicate to payers if there is an issue with prior authorization and resolve it effectively and efficiently.
• Follow payor formulary guidance to submit information to insurance companies to gain approval of the patient’s medication.
• Other duties as assigned and requested.
Requirements
• Word, Excel and EMR experience; eCW preferred.
• Strong attention to detail and problem-solving skills.
• Good communication skills and ability to work with a team to accomplish goals.
• Self-directed and self-motivated to accomplish work.
Nice-to-haves
• Preferred healthcare experience; not mandatory.
Benefits
• Work-Life Balance (no overnight shifts)
• Medical, Dental & Vision Plans
• Life Insurance
• 401(k) Retirement Plan
• Critical Illness, Accident, & Legal Plans
• Wellness Program
• Learning & Development Opportunities
• Paid Time Off
• Paid Holidays
• Free Onsite Parking at All Locations