Trident Consulting is seeking a "Principal Analyst – Customer Journey Analytics" for one of our clients in "Remote"
A global leader in business and technology services.
Role: Principal Analyst – Customer Journey Analytics
Locations: Remote
Type: Contract
Rate: $80/Hr
Requirements:
- 5–9 years of experience in Digital Analytics, Marketing Analytics, or a related field, preferably in B2B SaaS or Enterprise Technology
- Strong hands-on experience with Adobe Customer Journey Analytics (CJA), including:
- Data View architecture
- Cross-channel journey stitching
- B2B journey analysis
- Attribution and journey measurement
- Dashboard/report development
- Strong knowledge of Adobe Analytics, including:
- Analysis Workspace
- Calculated metrics
- Segments
- Fallout and Flow analysis
- Ability to translate complex data into actionable business insights and executive-level recommendations
- Strong experience partnering with business and marketing stakeholders as a trusted analytics advisor
- Knowledge of multi-touch attribution, funnel analysis, and cross-channel measurement
- Experience with A/B testing, experimentation, statistical significance, and measurement planning
- Familiarity with tagging governance, UTM taxonomy, data layers, and data quality
- Strong understanding of GenAI tools such as ChatGPT, Claude, Gemini, and Copilot, with experience using AI to improve analytics workflows
- Excellent communication, stakeholder management, and storytelling skills
- Ability to independently manage projects, prioritize competing requirements, and work effectively in a remote-first environment
- Experience with SQL, Python, or Jupyter is a plus
- Exposure to Adobe Experience Platform, Adobe Journey Optimizer, Adobe Target, Amplitude, FullStory, ContentSquare, or Quantum Metric is a plus
- Experience in Cybersecurity, Enterprise SaaS, or complex B2B environments is highly desirable
- Bachelor's degree in Marketing, Mathematics, Statistics, Business, or a related field, or equivalent practical experience
About Trident Consulting:
- Trident Consulting is a premier IT staffing firm providing high-impact workforce solutions to Fortune 500 and mid-market clients
- Since 2005, we've specialized in sourcing elite technology and engineering talent for contract, direct hire, and managed services roles
- Our expertise spans cloud, AI/ML, cybersecurity, and data analytics, supported by a 3M+ candidate database and a 78% fill ratio
- With a highly engaged leadership team and a reputation for delivering hard-to-fill, niche talent, we help organizations build agile, high-performing teams that drive innovation and business success
- Learn more: tridentconsultinginc.com
Awards and recognitions:
- Trailblazer Women Award 2025 by Consulate General of India in San Francisco
- Ranked as the #1 Women Owned Business Enterprise in the large category by ITServe
- TechServe Excellence award recipient
- Consistently ranked in the Inc. 5000 list of fastest-growing private companies in America
- Recognized in the SF Business Times as one of the Largest Bay Area BIPOC/Minority-Owned Businesses in 2022